Supervisory Program Analyst (Chief of Health Informatics(CHI))

Full Job Description

***FULL-TIME. DETAIL/TEMPORARY PROMOTION OPPORTUNITY - 1 year.

May be made permanent without further competition.*********Supervisory Approval - Supervisory approval must be obtained prior to expressing interest in this opportunity.

Memo template is in the Required Documents section below****** To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/11/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization.

Specialized experience is defined as: Ability to modify standard practices and adapt computer systems/programs to solve a wide variety of computer problems and issues, ability to communicate orally and in writing; knowledge of clinical environments, knowledge of computer systems/techniques requirements, methods, sources, and procedures; utilization of analytical and clinical application techniques; experience in troubleshooting complex program irregularities and determining appropriate action for correction; designing systems to support improvements in performance and clinical outcomes across service discipline lines; assessing and implementing complex technology applications optimizing patient care and enhancing management of resources; setting up VISTA files, parameters, menus, and clinical references for users; developing and implementing plans for efficient and effective resource utilization through the use of information technology systems; analyzing technical and clinical component and interface applications targeted to improve processes and performance; collaborating with service chiefs and clinical staff to identify areas where clinical applications will improve efficiency and enhance patient care knowledge of current technology in software, automated data processing, telecommunications equipment PC installation/integration, information system theories, DHCP, and administrative clinical applications.

You will be rated on the following Competencies for this position: Administration and Management Clinical Informatics Computer Languages Configuration Management Database Management Systems Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The position may require some travel to either the VISN or to Central Office. There are no special physical requirements for doing this work. Work is mostly sedentary.

Slight physical effort may be required.

Assignments regularly involve long periods of standing, bending, and stooping to observe and study work operations in an industrial, storage, or comparable work area.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

As the Supervisory Program Analyst Chief of Health Informatics, the incumbent directly supervises several facility functions and processes involved in information gathering, analysis education and presentation.

These include Clinical Informatics; Medical Administration Program (MAP), Connected Care, Clinical Applications Coordinators (CAC), My HealthEVet, Decision Support System (DSS), Business Intelligence Section, and the Group Practice Manager Section.

Duties includes but not limited to: Evaluate available options and select a course of action that will result in the most favorable organizational outcome in the use of computer systems.

Initiate revision or development of information systems ensuring compliance with performance measures, quality standards and federal regulations.

Evaluate technical manual requirements related to existing clinical applications and determine need for revision.

Design systems to support improvements in performance and clinical outcome across service and discipline lines.

Plan, design, analyze, acquire, document, test, implement, integrate, maintain or modify computer applications to enhance clinical processes and improve performance.

Configure VISTA applications to interface with standalone medical devices and/or systems to pass data between systems.

Evaluate and correct applications, make modifications and corrections in order to maintain clinical applications.

Assess and implement complex technology applications optimizing patient care and enhancing management of resources. Implement specific programming projects to enhance application utilization.

Analyze technical and clinical component and interface applications targeted to improve processes and performance.

Evaluate service, programs and organizational practice and policy related to utilization of information systems. Determine procedural problems versus ADP deficiencies.

Troubleshoot complex program irregularities and determine appropriate action for correction.

Develop, coordinate and present computer training programs, which may include classroom or one-on-one training.

Develop and implement plans for more efficient and effective resource utilization through the use of information technology systems.

Develop and maintain information systems to organize date files, analyze data, and apply statistical methods to trend events necessary to validate and/or improve clinical performance.

Collaborate with Information Resource Management and hospital staff to implement nationally released integrated packages to include pre/post software package install procedures, resolve conflicts, and ensure smooth operations.

Critically analyze and disseminate current evidence and research findings in the planning, implementation, and evaluation of information technology applications and/or programs.

Develop new applications to support clinical performance requirements.

Work with clinical staff, Process Improvement and Quality management to develop and implement progress note templates and clinical reminders.

Serve as principle resource to clinicians, service chiefs and other management officials in resolving difficult and highly complex technical application problems.

Set up VISTA files, parameters, menus and clinical references for users.

Collaborate with service chiefs and clinical staff to identify areas where clinical applications will improve efficiency and enhance patient care. Work Schedule: Monday to Friday from 7:30AM to 4:00PM.

Telework: Adhoc only Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst (Chief of Health Informatics(CHI))/PD707370 Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.

Financial Disclosure Report: Not required.