Supervisory Medical Administration Specialist

Full Job Description

The VA Northeast Ohio Healthcare System is recruiting for Supervisory Medical Administration Specialist.

Supervisory Medical Administration Specialist will function within the Primary Care section of the Community Outpatient Services.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/13/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Building and managing a workforce based on organizational goals, budget considerations, and staffing needs while ensuring that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems and manages a multi-sector workforce and a variety of work situations; Comprehensive knowledge of patients transfers (intra-facility, inter-facility, and non-VA facility) to acute care beds; Determining basic eligibility for medical care, maintaining an electronic bed inventory, determining clinical appropriateness of transfer requests, monitoring Fee Basis costs associated with private hospital cases, determining appropriate type and level of service required and arranging transportation when necessary.

You will be rated on the following Competencies for this position: Accountability Communications Decision Support Organizational Stewardship Interpersonal Skills Leadership Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Provides lead administrative support to the WP Primary Care Department, Personnel Health, Women's Health, PRRC, CRRC and Dialysis.

Provides oversight by monitoring administrative reports brining discrepancies, trends and outliers to the attention of the Associate Chief, COPS Provides administrative support to all areas within the Community Outpatient Services (COPS), including scheduling, MISSION Act, travel, community care outsourcing, etc.

coordinating, directing and assuring inconsistencies on reports are corrected and deadlines for completion of reports are met.

Independently analyzes and evaluates the efficiency of reports to ensure that the VHA goals and objectives are met if required inform the specific Associate Chief, COPS & Personnel Health Nurse Manager and Assistant Nurse Manager that correction action is needed.

Works independently to interpret any and all regulatory guidance establishing a strategy/action plan and prepare a status report for review by the Associate Chief of COPS.

Provides technical and administrative supervision to a unit of administrative support staff.

The incumbent oversees the daily operation of the unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.

Performs work involving the collection, interpretation, analysis, and/or tracking of data and statistical information from diverse sources to develop process improvement strategies to be presented to upper management to increase effectiveness, efficiency, and all other outcomes for the outpatient Veteran population.

Conducts daily survey and audits of entire physical facility plant and adjoining property.

Insures all OIT equipment is functioning appropriately, informing Associate Chief of COPS of any issues/concerns. Work Schedule: Monday - Friday; 8am - 4:30pm Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Medical Administration Specialist/PD927860 Relocation/Recruitment Incentives: Not Authorized