Supervisory Medical Administration Program Specialist - (Community Care)

Full Job Description

The Supervisory Medical Administrative Program Specialist functionally serves as the Assistant Chief and is aligned under the Community Care Service Chief.

The incumbent analyzes administrative operations and functions, human resources, space, equipment, and/or other office support requirements; recommends and/or obtains resources and services; conducts budget, finance and program analyses; and, analyzes various other related administrative matters in support of the Health Care System.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: analyzes administrative operations and functions, human resources, space, equipment, and/or other office support requirements; recommends and/or obtains resources and services; conducts budget, finance and program analyses; analyzes various other related administrative and/or management matters; engaging in analytical, financial, statistical, and quantitative problem solving and analysis; knowledge of general healthcare systems, programs, and practices, and of how these principles and practices relate to the unique administrative characteristics and needs of the health care delivery system served; staffing and manpower utilization.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related .

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond described above.

You will be rated on the following Competencies for this position: Lead or Supervise Budget Administration Administration and Management Oral Communication Conflict Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Supervisory Responsibilities Provides supervision at first and second levels for employees responsible for financial and administrative work in support of the facility community care office.

Discusses, investigates and responds to employee grievances to resolve conflicts.

Employee represents management at labor management meetings, provides information, and resolves conflicts and/or issues that may arise and assures management officials are familiar with the negotiated agreement.

Budget Guidance and Administration Provision and oversight of the community care annual budget, which includes budget formulation, justification, and execution; financial management; and financial reporting.

Develops the need for and maintains an awareness of available resources, and makes recommendations, in collaboration with the Chief VACC, Chief Fiscal Officer and with senior leadership to ensure appropriate uses of Non-VA Community Care funding, including the needs, distribution, or 2 redistribution of these resources.

Reviews budget estimates submitted, analyzes program plans and information, and identifies need for changes. Responsible for preparation of justification.

Prepares presentation materials for budget submission to the Medical Center budget committee and participates in budget presentation.

Program Administration Plays a vital role in developing and coordinating internal review systems to assure that both clinical and administrative activities follow agency and accrediting and regulatory requirements.

Provides for full administration of reporting, evaluation, and community care requirements associated with the accreditation of the organization.

Establishes procedures to meet unusual or unique standards assuring services provided meet nationally accepted standards, are at least equal to those available in the community and are maximally cost effective.

Responsibility for provider relationship development and maintenance as they pertain to VACC care and including meeting with potential providers/vendors, initiating and assisting in provision of service negotiations, and ascertaining services and assuring payment processing.

Direction/Long-Range Planning Incumbent is a primary resource to these offices for projects and administrative and clinical mandates related Non-VA Community Care Services and is also expected to work on other related projects whenever appropriate.

Responsibilities include fact-finding and analysis of data (financial, cost, etc..) and preparation of managerial problems assigned to the incumbent for review.

Incumbent identifies areas of concern independently, as a result of thorough analyses, and presents these to management with recommendations for resolution.

Develops both long and short-range policies and plans for Community Care by coordinating the medical administration needs of the facility community care office for the Medical Center.

Provides planning direction for the office. Quality/Productivity Goals Establishes performance standards for quality and productivity. Directs program implementation.

Directs quality and productivity programs for the Division.

Conducts surveys and reviews to ensure that optimal patient care is being provided and that Medical Center resources are being appropriately and fully utilized, as requested by leadership.

Work Schedule: Monday - Friday, 8:00am-4:30pm Telework: Adhoc Eligible Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Medical Administration Program Specialist - (Community Care)/PD021490 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized