Supervisory Medical Admin Specialist

Full Job Description

These positions are located at the VA Southern Nevada Health Care System, in Las Vegas NV.

The incumbent serves as a Business Administration Service (BAS) Supervisor in the Outpatient Primary Care and Specialty Clinics within the VA Southern Nevada Healthcare System.

The incumbent will be located at the VAMC located at 6900 N. Pecos Rd, Las Vegas, NV.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/02/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. For a GS-9 position you must have served 52 weeks at the GS-7.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: .

Thorough knowledge of VA eligibility and enrollment rules, regulations, and practices; Knowledge of VA automated systems such as VistA and CPRS; Utilize computer databases to perform research; Perform one-on-one training to develop junior staff; Ability to efficiently manage limited resources.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree.

OR, Successfully completed 2 full years of progressively higher-level graduate education leading to such a degree.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the graduate level.

You will be rated on the following Competencies for this position: Decision Making Reasoning Self Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary and performed in an office setting.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties of this position will include, but are not limited to: Perform a wide variety of analytical and evaluative duties in Business Administration Service.

Serve in a multifaceted capacity in support of the Chief, Business Administration Service.

Responsible for demonstrating flexibility, integrity and accountability with a work ethic that emphasizes excellence and quality and builds customer confidence by professional dress and demeanor.

Responsible for duties related to the supervision of all Business Administration Staff in the assigned areas of: Customer Service, Enrollment/Eligibility and Beneficiary Travel, Means Testing, Veterans' Identification Cards (VIC), Admissions/Discharges/Transfers, Emergency Department.

Scheduling, Pre-registration, Insurance Card Buffer (ICB) Capture, Specialty Service Consult management, Electronic Wait List (EWL) management and Telephone management.

Coordinate the leave of the MSAs, approving time and leave as appropriate and arranging for cross-coverage in order to provide adequate coverage across all administrative areas.

Instruct employees in assigned tasks and job techniques. Conduct formal and informal on-the-job training and answers questions on procedures, policies, and directives.

Identify training needs and finds ways to improve production or increase the quality of work within the assigned areas.

Gives advice; counsel and direction to employees on both work and administrative matters.

Hear and resolve minor complaints from employees: refers group grievances and more serious unresolved complaints to their supervisor, or Chief, Asst. Chief, of Business Administration Services.

Work Schedule: TBD by Supervisor Telework: Not Available Virtual: This is not a virtual position.

Position Description/PD#: 04320OA Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required