SUPERVISORY MANAGEMENT AND PROGRAM ANALYST

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S.

Border Patrol Headquarters, Mission Support Directorate, Structure Development and Staffing. Location is negotiable after selection.

You must choose one of the following locations: Bloomington, MN Washington, DC This announcement will be open for 5 business days OR until the first 50 applications have been received, whichever happens first.

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Planning, leading, and completing complex workforce management projects (e.g., staffing studies, TO realignments, or position description (PD) standardization initiatives) that impact multiple offices or field locations; Evaluating the effectiveness of existing organizational structures, processes, and staffing levels and recommending changes to improve mission execution, efficiency, or alignment with higher-level guidance; Supervising or providing day-to-day direction to staff engaged in workforce management, staffing analysis, manpower programming, or position management activities; Assigning work, setting priorities, and reviewing completed products for a team responsible for TO maintenance, workforce analysis, or related management/program analysis functions; Providing advisory services to executives, managers, and supervisors on workforce planning, staffing, and organizational change, including explaining options, tradeoffs, and associated risks.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/22/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

In this position, you will lead a branch within Workforce Management, oversee key programs, analyses, and policy development, and supervise staff to ensure effective delivery of workforce management services.

You will guide the planning, implementation, and refinement of processes and systems that support organizational effectiveness and resource alignment.

Your work directly enables the United States Border Patrol to maintain the right staffing, structure, and capabilities to accomplish its mission.

This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10). Salary: Salary listed reflects the Rest of U.S.

(RUS) scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.

As a Supervisory Management and Program Analyst, you will be responsible for leading a branch, overseeing key workforce management programs and analyses, developing and implementing policies and systems, and supervising staff to ensure effective and efficient mission support.

Typical duties will include: Directing, implementing, coordinating, and overseeing a branch within WFM and overseeing various functions and administrative program segments.

Planning, conducting, and managing special studies on task forces, personally and through team members, and providing expert advice and assistance to executive managers, supervisors, and other USBP staff.

Developing and evaluating policies in the assigned program areas to include Border Patrol Enforcement Tracking System (BPETS), Table of Organization (TO), and coordinating the development of position descriptions (PDs) with the Office of Human Resource Management (HRM).

Providing technical assistance and directing support to management and USBP staff in all matters relating to the application of the TO system and the coordination of PD development to meet mission requirements.

Overseeing work completed by subordinates within the branch while establishing short-term priorities and formulating the work schedules of their subordinates in a manner that promotes a smooth flow and even distribution.