Supervisory IT Specialist (Policy and Planning)

Full Job Description

The Area Manager is located in the Office of Information and Technology, End User Services, End User Operations, Pacific District.

The Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT End User Operations.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For the GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

NOTE: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Basic Requirements Education: There is no substitution of education for experience at the GS-14 grade level.

Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

Technical Competence- Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

AND GS-14 grade level: One year of specialized experience (equivalent to the GS-13 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.

Specialized experience includes: Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position.

Specialized experience is defined as: directing and/or providing technical guidance to improve IT programs and/or computing environment; providing direction, leadership and mentoring to staff; identifying and/or resolving root causes of problems that degrade delivery of essential Information Technology services; using technical expertise to analyze options for applications, communications and network changes.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Major Duties:

Major Duties: The Area Manager oversees the day-to-day operations, services, maintenance and security for all customers within their immediate geographic area.

The Area Manager provides management, supervision and services for Area Network Operations, Operation Support, Systems Integration, and Systems Design.

The Area Manager directs, reviews, and participates in the design, development, implementation and maintenance of automated information systems and technical architectures in compliance with Congressional, VA, OI&T, and EUO directives.

Develops long range program goals and objectives, assigns projects to subordinates and monitors operations to reach objectives.

Resolves a wide variety of conventional and unconventional automation technologies and information management concerns, questions, or situations and recommends actions based upon extensive experience and knowledge of emerging technologies in the field of automation.

Evaluates facility proposals in the arena of operating systems environments, telecommunications, system engineering, budgeting, and systems architecture.

The Area Manager aligns EUS OIT Capital Assessment Planning (CAP) with the Mission of the Department of Veterans Affairs.

Develops and monitors GRC Assessments, Security Control Assessments (SCA), OIG FISMA/FISCAM Audits that protects the NIST confidentiality, integrity, and availability (CIA) of the organization's information, information systems, and networks in accordance with policies, procedures and control techniques, and agency and federal regulations.

The Area Manager supports area-wide leadership, planning, and management of information technology strategy, development, and implementation.

The Area Manager oversees the integration of multiple mission-critical organization information technology processes and strategies at the area level; supports strategic thinking and uses and applies management principles having critical impact on technology and the organization; supports the development of and implements programs critical to VA; and supervises multiple assigned integrated processes, projects/programs, and significant resources.

The Area Manager supports delegated authority for all local IT service delivery within their area, including prioritization of End User Services work.

The Area Manager supports delegated authority for all local IT service delivery within their area, including prioritization of End User Services work.

Represent the organization in conferences, seminars, and work/study groups; perform other duties as assigned.

Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description Title/PD#: Supervisory IT Specialist (Policy and Planning)/PD17820A Physical Requirements: The work is sedentary.

Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 25% of the time.

Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. This is not a remote position.

This position will be located at the VA Loma Linda Facility.