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Posted: January 14, 2026 (0 days ago)

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Supervisory IT Specialist (PLCYPLN/CUSTSPT)

Defense Logistics Agency

Department of Defense

Fresh

Location

Salary

$147,945 - $217,883

per year

Closes

January 23, 2026

GS-15 Pay Grade

Base salary range: $123,041 - $159,950

Typical requirements: 1 year specialized experience at GS-14. Senior leader or top expert.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This senior-level IT leadership role involves overseeing customer experience strategies for the Defense Logistics Agency, including directing teams to improve IT services, building relationships with stakeholders, and aligning technology plans with broader agency goals.

It requires acting as a deputy director and stepping in for the director when needed, focusing on communication, planning, and ensuring reliable IT support for military operations.

Ideal candidates are experienced IT managers with strong leadership skills, a deep understanding of government IT systems, and the ability to advise top executives on tech strategies.

Key Requirements

  • One year of specialized experience at GS-14 level or equivalent in IT systems design, strategic analysis, and long-range forecasting
  • Expertise in coordinating, negotiating, and integrating enterprise-wide DoD IT operations
  • Ability to provide advisory services to top-level management (SES and Flag Officer level) on IT strategies, services, and customer experience
  • Proven leadership in directing stakeholder relationship management, strategic communications, and tactical/strategic planning aligned with agency goals
  • Supervisory experience managing teams like Business Relationship Management sections
  • Familiarity with ensuring IT availability, reliability, and security through coordination with senior leaders
  • Strong communication skills for both technical and managerial audiences

Full Job Description

See below for important information regarding this job. Position may be filled at any of the locations listed below.

Site specific salary information is as follows: Battle Creek, MI: $147,945- $192,331 Columbus, OH: $154,378 - $197,200 Dayton, OH: $153,455- $197,200 Fort Belvoir, VA: $169,279 - $197,200 New Cumberland, PA: $169,279 - $197,200 Ogden, UT: $147,945- $192,331 Philadelphia, PA: $163,023- $197,200 Richmond, VA: $154,542- $197,200 To qualify for a Supervisory IT Specialist (PLCYPLN/CUSTSPT), your resume and supporting documentation must include: A.

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position.

To qualify at the GS-15 level, applicants must possess one year of specialized experience equivalent to the GS-14 level or equivalent under other pay systems in the Federal service, military or private sector.

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

Creditable specialized experience includes: - Familiarity with the design, strategic analysis, long range forecasting and development of IT systems and requirements.

- Exceptional understanding, coordination, negotiation, and integration of enterprise and DoD wide IT operations in support of DLA and DoD operations.

- Ability to make major recommendations on significant internal and external program and policy issues affecting the overall organization, such as establishing an enterprise governance for prioritizing and adjudicating enterprise IT infrastructure projects or setting the priority and direction for the IT site assessment visit (SAV) program.

- Ability to communicate clearly both with technical and managerial leadership and to provide advisory services to top level Agency management (SES and Flag Officer level) regarding IT strategies, IT services, IT capabilities, and IT Customer Experience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

  • As the Deputy Director of the Customer Experience Directorate (J6X), serving as the Acting Director in the absence of the Director, with leadership responsibility to carry out the mission and functions of the Directorate.
  • Shares in directing, enhancing and maintaining stakeholder relationship management by anticipating, participating, influencing, communicating, planning and negotiating IT...
  • ... matters with stakeholders, customers, leadership and J6 Enterprise Service Areas (ESAs) to ensure IT services, products and capabilities support mission needs.
  • Assists in directing the Strategic Communications Division and Business Relationship Managers in facilitating J6 strategic communications efforts by participating in the creation ...
  • ...and dissemination of effective J6 communication messages as a means of customer relationship management.
  • Exercises delegated managerial authority to set Directorate short, mid, and long-term tactical and strategic plans ensuring alignment with the DLA Strategic Plan, J6 Digital Strategy, ...
  • ...J6 Standard Operating Procedures (SOPs), and other published Agency guidance.
  • Coordinating with senior leaders within other ESAs to ensure all facets of IT remain available, reliable and secure
  • Supervises the Business Relationship Management Section, directly supervises the work of GS-13 and GS-14 level Business Relationship Managers (BRMs) who are the principal advisors ...
  • ...to the J6X Director, the DLA Executive Director of Information Technology / Chief Information Officer (CIO), and the Deputy CIO on all IT matters concerning assigned customer organizations and senior executives.

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Posted on USAJOBS: 1/14/2026 | Added to FreshGovJobs: 1/15/2026

Source: USAJOBS | ID: DLAJ6-26-12865799-MP