Supervisory Information Technology Specialist (Systems Administration) (Branch Chief)

Full Job Description

In this position you will provide subject matter expertise in the design, implementation and maintenance of the technology enterprise architecture and integrated technology systems necessary to operate the laboratory infrastructure and support the execution of science by the diverse user community of the the National Bio and Agro-Defense Facility (NBAF).

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

FOR THE GS-14 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-13 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Supervising a team of IT professionals providing IT systems or IT services that support the mission of the organization.

Gathering information, developing recommendations for, and implementing IT solutions to help better achieve the organization's objectives.

IT system design, configuration, operations and diagnosing system and application-level issues. Note: There is no education substitution for this grade level.

In addition, all applicants qualifying based on experience must have IT-related experience demonstrating each of the four competencies listed below.

Applicants must demonstrate possession of these competencies within the body of the resume; no separate statements addressing them are required.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

• The duties may include, but are not limited to:
• Managing a team of IT professionals and provides leadership to support the mission by leading the design, development, implementation, and maintenance of information management systems and services.
• Planning work to be accomplished by subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of work.
• Evaluating the work performance of subordinates; interviewing candidates for positions in the unit and recommending appointment, promotion, or reassignment to such positions.
• Identifying developmental and training needs of employees, providing or arranging for needed development and training.
• Assessing critical obstacles and budgetary constraints, outlining alternative strategies.
• Developing and managing comprehensive plans for the development and deployment of IT goods and services based on organizational goals/priorities.
• Provides in-depth technical expertise and guidance for the effective use of system capabilities, design features, staffing and equipment requirements, data communications, hardware, software, or operating systems capabilities and requirements.