Supervisory Program Specialist (Chief, Patient Care Support Office)
Veterans Health Administration
Posted: February 6, 2026 (0 days ago)
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Defense Health Agency
Department of Defense
Location
Salary
$141,367 - $187,093
per year
Type
Full Time
More Healthcare & Medical jobs →Closes
Base salary range: $74,441 - $96,770
Typical requirements: 1 year specialized experience at GS-11. Advanced degree + significant experience.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team to manage and improve electronic health record systems for the military's healthcare network, focusing on operations like patient scheduling, billing, and strategic planning to ensure smooth delivery of medical services.
A good fit would be someone with strong experience in health IT management, leadership skills for directing staff, and the ability to collaborate with government agencies on big-picture healthcare initiatives.
It's ideal for professionals passionate about optimizing technology in a federal defense context.
About the Position: This position is located at either Joint Base Lewis McChord, Washington OR at Falls Church, Virginia with the Defense Health Agency under the policy guidance and direction of the Assistant Secretary of Defense for Health Affairs.
This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.
Leave accrual negotiation may be available for those candidates who are new to Federal service.
Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes managing Electronic Health Record (EHR) business operations (such as Revenue Cycle); AND advising health system strategic planning to senior leaders; AND recommending health system initiatives to stakeholders; AND directing the work of subordinate staff.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).
Some federal jobs allow you to substitute your education for the required experience in order to qualify.
For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Major Duties:
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