STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY

Full Job Description

When to ApplyThe application filing period will begin on October 17, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled.

The application window may close unexpectedly once we have enough qualified candidates.Why work for us?With more than 10 million residents, Los Angeles County is the most populous county in the nation!

As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee.

The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country.

Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

What The Student Professional worker program is:
The Student Professional Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period.

Requirements

What will I do as a Student Professional Worker, Information Technology?

• Perform a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems.
• Assist in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions.
• Assist in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency.
• Assist in providing end user hardware and software support in a help desk environment.
• Assist in the development of macros, web pages, and simple modifications to existing software applications.
• Assist in writing computer programs and provides documentation to streamline information processing and program data analysis.
• Assist IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions.
• Assist in ad hoc report development.
• Create, modify, or maintain simple applications/databases for data, such as training information, budget or departmental data as needed.
• Provide basic training to department staff on technical topics, software products, and use of utilities as needed.
• Participates in preparing detailed coding instructions or other higher-level computer programming languages as needed.

Qualifications

Requirements to Qualify
Current enrollment in a Bachelor's degree program with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units.

License
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions.

Physical Class
Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Successful candidates are required to submit the following documents during the hiring process:

In order to receive credit for enrollment in an accredited college or community college, you must include a legible copy of the required document(s) listed below. Submit proof by uploading the document(s) as attachments at the time of filing or by e-mail to studentworkerexams@hr.lacounty.gov within seven (7) calendar days from application submission.

Required Documents:

1. Proof of Academic Specialty / Declared Major in Computer Science, Information Technology, or a related field. Acceptable documents include:

• Official or unofficial transcripts, or
• A verification letter from the school administration confirming your declared major or program of study.

2. Proof of Current Enrollment. Acceptable documents include:

• A current Class Schedule confirming registration for the current or upcoming semester/quarter, or
• A letter from the School Administration (on official letterhead) confirming enrollment status, or
• A student ID card with photograph indicating current enrollment (must display the current term).

3. Proof of Current Units Earned or Academic Status. Acceptable documents include:

• Official or unofficial transcripts, or
• A verification letter from your current school stating the units earned toward your academic status.

If hired, you still need to continue to be enrolled and attend school to maintain status in the position.

Additional Information

Our Assessment Process
Once we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent:

Examination Content
This examination will consist of a multiple-choice and/or simulation assessment worth 100% assessing Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support).

Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.

Exam Review
MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Transfer of Test Components
If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

Test Preparation
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).
• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."

Eligibility and Vacancy InformationApplicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months.

Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the County of Los Angeles as they occur.

Application and Filing Information

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made.

Falsification of information could result in refusal of application or rescission of appointment.

Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements.

Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address.

If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox.

It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part.

Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

• dgrigoryan@hr.lacounty.gov
• studentworkexams@hr.lacounty.gov
• info@governmentjobs.com
• talentcentral@shl.com
• noreply@proctoru.com,
• donot-reply@amcatmail.com

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Anti-Racism, Diversity, And Inclusion (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States.

We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race.

We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.Testing Accommodation

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application.

Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Do you have any questions? Please contact us using the following information:

Exam Number: R2482E-R
Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800)735-2929
California Relay Services Phone: (800) 735-2922
Department Contact Name: Diana Grigoryan
Department Contact Phone: (213) 738-2084
Department Contact Email: studentworkerexams@hr.lacounty.gov