Student Assistant - Bureau of Development
State of Michigan
FreshPosted Feb 13
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Posted: February 18, 2026 (2 days ago)
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Student Assistant - Retailer Services
State of Michigan
Lottery
Location
Michigan, 48909
Salary
$17.94 - $17.94
per hour
Type
Full-Time
More Education & Training jobs →Closes
February 26, 2026
Job Description
Summary
This job involves helping lottery retailers across Michigan by answering calls on an 800-number, troubleshooting issues like ticket problems or equipment glitches, and supporting technicians in their work.
It's a student assistant role in the state lottery department, focused on providing customer service to over 10,000 retailers.
A good fit would be a dependable, honest student with a positive attitude, strong ethics, and eagerness to learn in a team setting.
Key Requirements
- Current enrollment in high school, vocational/technical school, or post-secondary educational institution
- No specific experience required
- Dependable, honest, motivated, and hardworking with a positive attitude
- Strong ethical standards
- Ability to pass a pre-employment drug test
- Successful completion of a criminal history background check
- Willingness to submit to initial background checks and testing within 24 hours
Full Job Description
The Michigan Lottery is looking for a dependable, honest, motivated, and hardworking individual with a positive attitude and strong ethical standards to join our team!
The Michigan Lottery was established under the authority of Public Act 239 of 1972 to generate funds to support Michigan’s public-school system and generates revenue through the sale of Lottery tickets at retail locations and over the internet. Profits from lottery revenue are used to supplement state education programs.
This position serves as a member of the Retailer Services team providing support to the 800-phone line for the Bureau providing a variety of services for over 10,000 Lottery Retailers throughout Michigan. Interviews retailers, suppliers and other customers to determine the type of service needed (e.g. ticket validations, procedures, equipment malfunctions, cancelations, commissions, electronic transfers, license applications, adjustments, etc). Also assists Departmental Technicians in their daily duties.
Position Description
View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StudentAssistant.pdf
The Michigan State Lottery is proud to be a Michigan Veteran's Affairs Agency Gold Level Veteran Friendly Employer.
The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer.
Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
Requirements
Education
Current enrollment in high school, vocational or technical school, or post-secondary educational institution.
Experience
No specific type or amount is required.
Additional Information
To be considered for this position, you must submit to the following initial background check requirement(s).
In accordance with Civil Service Regulation 2.07, you may be sanctioned from applying to positions with the State of Michigan, permanently or up to (3) three years, should you fail to pass/submit to the pre-employment drug test.
Under Civil Service Regulation 3.06, you may be sanctioned from applying to positions with the State of Michigan, if you make any false statements or omissions of a material fact during the selection process.
Civil Service Rule 2-7 requires that all persons who are not currently state employees submit to and pass a pre-employment drug test.
This urine sample test must be administered within 24 hours, or your offer may be rescinded.
An applicant must remain at the testing site until the testing process is completed and permitted up to 3 hours to provide a sufficient specimen.
It is considered a refusal to test if an applicant fails to provide a sufficient amount of urine for a drug test within the allowed time.
Positions within the Bureau of State Lottery will require a criminal history background check.
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