Store Manager

Full Job Description

Store Managers plan, direct, coordinate, and control the diverse day-to-day retail operations of a commissary. Read the entire announcement before starting the application process.

You must meet qualifications and requirements by the announcement closing date.

Your resume must clearly show that you meet the qualifications (i.e., specialized experience requirement) for the below grade level.

At the GS-12 grade level, you can meet minimum qualifications only through having the required specialized experience.

Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices.

Examples of creditable qualifying specialized experience include: Managing a commissary store, supermarket, or similar type of commercial retail food store.

Managing a department in a retail food store. Planning, standardizing, or controlling operations in an assigned group of retail food stores.

Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.

Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Qualifications One year of specialized experience equivalent to at least the GS-11 grade level.

Physical requirements: (1) Lift, push, pull, carry, and handle commissary products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance.

(2) Stand, stoop, kneel, bend, and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire.

You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date.

Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks.

Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-12: You must have 52 weeks of Federal service at or equivalent to GS-11.

Time after competitive appointment.

Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligible candidates (an announcement opened to the public) or under a direct hire authority.

As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies: Commissary Operations Interpersonal Skills Supervision Overtime: Occasional Bargaining Unit Status: Not covered Fair Labor Standards Act (FLSA): Exempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning.

If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.

Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: None Major Duties:

Act as department manager (produce/meat/grocery).

Serves as facility Sanitation Coordinator, Safety Manager and/or Security Manager, Conducts periodic inspections for compliance with sanitation, safety, and security requirements.

Plan, direct, coordinate and control the diverse day-to-day commissary department operation.

Analyze a variety of management reports and implements technology to determine/improve the efficiency of operations and initiate action(s) to correct deficiencies.

Supervise department managers engaged in the operation of the store. Provide guidance and training to subordinates in the execution of the inventory requirements and help with reducing shrinkage/waste.

Provide guidance and training to subordinates in the execution of the display program. Resolve employee and customer complaints. Assure item requisitions are made to maintain appropriate stock levels.

Assure pricing of all department items is in compliance with applicable regulations. Ensure that all inventories are conducted timely and accurately as required.

Work conditions: Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature.

When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions.

May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms.

There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors.