Staff Services Analyst

Full Job Description

Requirements

• Interpret and apply local, state, and federal regulations and procurement processes;
• Maintain and update spreadsheets, databases, and analyze reports for both divisions;
• Prepare board agenda items, presentations, and other program-related documents;
• Compile information to prepare and submit reports to regulating agencies;
• Create and maintain calendar for reports;
• Assist in drafting and updating Standard Operating Procedures;
• Coordinate and track staff schedules;
• Create and/or curate content (take photos, write copy, design or modify graphics);
• Support division managers with complex financial management activities including but not limited to accounts payable/receivable functions;
• Monitor expenditures and budget allocations;
• Effectively review work products and documents of other staff for correctness and completeness;
• General administrative tasks in support of the Solid Waste and Landfill Divisions;
• Perform other related duties as assigned.

Qualifications

• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology;
• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction;
• English Language - Grammar, spelling, composition, and professional writing standards;
• Marketing - Knowledge of principles and methods for showing and promoting services. Graphics or photo imaging, presentation software, process mapping and design, creation and editing. This includes marketing strategy and tactics; and
• Computers and Electronics - Knowledge of computer hardware and software, including applications and programming.

• Work independently with minimal supervision while meeting critical deadlines;
• Organize and prepare information for reports and presentations;
• Identify problems, evaluate options, and recommend practical solutions;
• Experience working with email marketing programs;
• Prepare professional correspondence, reports, and memoranda;
• Deliver presentations and training in group settings;
• Demonstrate strong attention to detail;
• Communicate effectively, both verbally and in writing, including public speaking;
• Demonstrate ability to communicate through the creative use of photo, video, graphics, and other visual media;
• Actively listen and respond appropriately to staff and community needs;
• Identify opportunities for process improvements and implement practical solutions;
• Interact professionally with various levels of Stanislaus County employees, public and private agencies and the community; and
• Build and maintain positive working relationships with staff, public agencies, and community members.

• Graduation from an accredited institution with an Associate's Degree in Public Administration, Business Administration, Political Science, Environmental Science, or a closely related field; AND
• Three (3) years of increasingly responsible experience performing complex administrative, financial, or analytical duties; OR
• Two (2) years of supervisory experience overseeing administrative, financial, or analytical work.

Additional Information

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.