Staff Services Analyst I/II

Full Job Description

This recruitment will establish an eligibility listing to fill positions for various Merced county departments including two vacancies within the County Executive Office.

Duties may include, but are not limited to, the following:

• Performs a variety of general analytical work, system and program development, and provides administrative support for division or department assigned.
  
• Gathers, analyzes, and presents information/data. Also works with other governmental agencies.
  
• Develops recommendations and alternatives on policies, program systems development and implementation.
  
• Reviews and analyzes legislation and regulations, advising executive management on its potential impact. Also facilitates departmental compliance with federal and state plans.
  
• Develops staff training needs assessments and training programs. Provides training to Department staff and community organizations.
  
• Represents the Department with the public, community organizations, and other government agencies.
  
• Assists with the preparation of public information documents, prepares and monitors division and department budget and assists with preparing and monitoring grant proposals programs.
  
• Conducts automation planning and identification and analysis of department programmatic requirements and system changes and problems.
  
• Prepares and devises charts, workload statistics, writes staff reports, prepares materials for Board of Supervisors, enters, manipulates, retrieves information, develops ad hoc reports and performs all required departmental functions of the computerized human resources information system.
  Depending upon area of assignment, may also be required to perform the following duties:
  
• Conducts job audits and prepares drafts of class specifications, prepares special studies, statistical reports and surveys, and participates in making recommendations for revision or maintenance of the classification and pay plan.
  
• Performs administrative analysis, fiscal analysis, personnel, staff development, employment and training, social services, family support, eligibility services, mental health services, alcohol & drug services, makes administrative decisions and provides support.
  
• Maintain records, evaluates various correspondence and applications for employment, and assists in the recruitment and selection process.
  
• Develops and reviews materials in compliance with EEO, Affirmative action and County and CDSS guidelines. Also serves as Department EEO Counselor and Title VII investigator.
  
• Monitors departmental budget and accounting systems, fiscal forecasting, departmental fiscal management, and the preparation and submission of annual and quarterly staffing, expenditures, funding and status reports.
  
• Coordinates data processing activities involving programs, plans system test activities and approves data processing changes prior to new production releases. May also supervise the help desk.
  
• Prepares contracts and participates in contract negotiations.

Requirements

STAFF SERVICES ANALYST I

Education:
Equivalent to graduation from a four (4) year college or university in public administration, business administration, computer science, political science or similar field.

Experience:
None required. (Progressively responsible professional experience may substitute for education on a year-for-year basis.

STAFF SERVICES ANALYST II

Education:
Equivalent to graduation from a four (4) year college or university in public administration, business administration, computer science, political science or similar field. (Experience directly involving the area of Department assignment or experience providing complex program management may be substituted for the required education on a year-for-year basis.)

Experience:
One (1) year of work experience performing work comparable to the class of Staff Services Analyst I, involving the area of Department assignment, in Merced County.

Qualifications

• Operate a personal computer and other modern office equipment, including repetitive hand and arm motions.
  
• Frequent use of hand-eye coordination
  
• Frequently sit for extended periods
  
• Occasionally operate a motor vehicle
  
• Perform a variety of administrative, technical, and program analysis functions.
  
• Communicate effectively with others in person and over the telephone.
  
• Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports.
  
• Prepare annual and quarterly reports of staffing, expenditures, funding and caseload data for submission to executives.
  
• Develop, conduct, and coordinate departmental general and specialized training.
  
• Make administrative decisions in the area of personnel services.
  
• Meet deadlines under stressful conditions.
  
• Resolve conflicts and respond appropriately to complaints.
  
• Complete multiple priority projects with conflicting deadlines.
  
• Establish, implement and achieve goals and objectives.
  
• Maintain confidential information in accordance with legal standards and/or County regulations.
  
• Train, evaluate, and supervise staff.
  
• Familiarity with and understanding of principles, methods, and problems of public administration, organization, management and personnel.
  
• Current social, political, economic, and scientific developments and trends.
  
  
• Regular attendance is an essential function.

Knowledge of:

• Grant Writing, EDP programs, and database structures and programming techniques.
  
• Research techniques, data collection and statistical methodology and analysis.
  
• Basic principles and methods of administrative, personnel, staff development, fiscal and data processing management.
  
• Computer system development and their applications to public sector management.
  
• Contract development, negotiation, management and monitoring (fiscal and program).
  
• FLSA, FMLA, ADA, EEO and other Federal and State laws and regulations.
  
• Interviewing theory and practices and current trends in personnel administration.
  
• Human resources information systems, applicable County and MSS ordinances, resolutions, policies and procedures, public relations and recruitment methods.
  
• Spreadsheet and data base software applications.

Ability to:

• Perform a variety of analytical work, administrative support assignments and program development and implementation work.
  
• Analyze, coordinate and integrate economic and demographic data and gather, organize, analyze, and present a variety of information and data in statistical collection systems and concise reports.
  
• Reason logically and interpret and apply operating procedures and regulations.
  
• Perform and document research in dealing with administrative issues.
  
• Identify core problems and develop sound recommendations and implementation procedures.
  
• Work independently, meet deadlines and manage time effectively.
  
• Establish and maintain cooperative relationships with those contacted during the course of work.
  
• Communicate on a technical level with data processing staff and translate technical information to users in a non-technical language.
  
• Communicate effectively with State agencies regarding State and Federal programs.
  
• Review and approve detailed designs and assist EDP technical staff in reviewing code to diagnose and correct system problems.