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Posted: January 27, 2026 (0 days ago)

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Special Investigator 1

Commonwealth of Pennsylvania

Insurance Department

Fresh

Location

Pennsylvania, 17120

Salary

$51,971 - $79,062

per year

Type

Closes

February 10, 2026

Job Description

Summary

This job involves investigating potential violations of insurance laws by companies and agents, gathering evidence through interviews and on-site visits, and helping resolve consumer complaints to ensure fair practices in Pennsylvania's insurance market.

A good fit would be someone with experience in investigations who is detail-oriented, adaptable, and committed to protecting consumers.

The role offers a mix of fieldwork, analysis, and collaboration with law enforcement in a supportive team environment.

Key Requirements

  • Successful completion of the Special Investigator Trainee program or equivalent
  • Two years of professional experience in criminal, civil, or administrative investigations
  • Bachelor's degree (if using the experience + degree qualification path)
  • Ability to conduct on-site investigations and interviews with policyholders and company representatives
  • Skills in researching records, laws, and regulations, and preparing case summaries and recommendations
  • Experience exercising judgment in investigative techniques and strategies
  • Equivalent combination of relevant experience and training

Full Job Description

Do you want to continue your professional career in criminal, civil, or administrative investigation and related work with a team that values integrity, adaptability, and compassion?

Join the Insurance Department, Enforcement Division as a Special Investigator!

Your investigative work will support our fair and effective regulation of Pennsylvania’s insurance marketplace through consistent action that maintains trustworthiness, embracing innovation and flexibility as the industry changes, and active collaboration with other investigators.

Apply now to achieve your goals with Pennsylvania’s locally focused and globally relevant premier insurance regulator!


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Requirements

As a Special Investigator 1 you will perform technical criminal or civil investigations of alleged insurance law violations by insurance producers and companies.

This includes participating in on-site investigations, interviewing policyholders and insurance company representatives to gather information, resolving complaints, and coordinating with peer divisional staff and law enforcement to protect consumers through fair and efficient regulation of the insurance industry.


We will rely on you to provide technical expertise by preparing summaries, findings, and recommendations based on the information gathered and analyzed for each case.

In performing field investigations, you will exercise judgement and make decisions on techniques to carry out the assignments, research records and laws, prepare strategies for interviews, and interpret and apply insurance laws and regulations.


Join our team and make a lasting positive difference in the lives of Pennsylvania's insurance consumers and their families with our investigative team!


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week.

    In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

    If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

    Additional details may be provided during the interview.

  • Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971 (before taxes).
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Successful completion of the Special Investigator Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Two years of professional experience in criminal, civil, or administrative investigation work, and a bachelor's degree; or
  • An equivalent combination of experience and training.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Veterans:

    • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

    Telecommunications Relay Service (TRS):

    • 711 (hearing and speech disabilities or other individuals).


    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

    The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

    The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

    All diverse candidates are encouraged to apply.

    Additional Information

    • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
    • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
    • Your score is valid for this specific posting only.
    • You must provide complete and accurate information or:
      • your score may be lower than deserved.
      • you may be disqualified.
    • You may only apply/test once for this posting.
    • Your results will be provided via email.

    Check your resume before applying to catch common mistakes

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    Posted on NEOGOV: 1/27/2026 | Added to FreshGovJobs: 1/27/2026

    Source: NEOGOV | ID: neogov-pabureau-5206694