Special Advisor

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Air and Marine Operations, Southeast Region, Doral, FL.

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Analyzing and evaluating developing recommendations and advising on modifications for frequently changing programs and policies.

Interpreting and recommending changes to administrative procedures and policies, both orally and in writing. Providing advice and assistance to staff in preparing responses for executives.

Conducting review of correspondence prepared for signature of organization executives.

Education Substitution: Successful completion of two or more years of full-time graduate education or a Master's (or higher) degree from an accredited college or university or an LL.B. or J.D.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work. I understand that I am required to submit proof of my educational claim.

Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting in answering sensitive and complex inquires, comments, and complaints, which involve issues pertaining to AMO programs and policies.

Assisting in developing new or modified administrative program work methods, approaches, or procedures for delivering effective services to customers.

Applying a wide range of administrative program concepts, laws, policies, practices, and analytical/diagnostic methods and techniques to address substantive technical issues or problems characterized by complex, controversial, and/or sensitive matters that contain several interrelated issues.

Assisting with the implementation of long-range planning for administrative matters. Education Substitution: A Ph.D.

or an equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree or an LL.M.

degree from an accredited college or university may substitute for experience required at this level.

(A course of study in business, international business, or a related field is qualifying.) Check with your school to determine how many credit hours comprise three years of graduate study.

If that information is not available, use 54 semester or 81 quarter hours.

Combining Education and Experience: To combine your education and experience, you must convert each to a percentage and then add the percentages.

The combined total of your percentage of education and experience must equal at least 100% in order to qualify.

If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3.

To calculate your percentage of graduate education, divide the number of graduate semester hours by 18.

To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience.

Add your percentages of education and experience. The two percentages must total at least 100%. More information on this qualification standard is located here.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/13/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible.

View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Major Duties:

As a Special Advisor, this position provides expert advice, assistance, and guidance to supervisors, managers, and employees on a wide range of complex and sensitive administrative matters.

Utilizing comprehensive knowledge of the Air and Marine Operations (AMO) mission, this position performs diverse responsibilities that support all aspects of AMO programs.

This position starts at a salary of $65,735.00 (GS-09, Step 1) to $103,399.00 (GS-11, Step 10) with promotion potential to $123,927(GS-12 Step 10).

Typical duties include: Serving as an advisor to senior executive leadership on all administrative management matters associated with programs and operations.

Assisting in identifying and implementing efficiency improvements by analyzing, streamlining, and automating cumbersome or time-consuming manual administrative processes.

Acting as a liaison and trouble-shooter supporting the executive leadership and relieving leadership of unnecessary interruptions and demands on their time by handling matters of a general nature or referring particularly technical matters to the appropriate individuals.

Assisting staff to assure that the tailored responses are timely, complete, appropriate, and in compliance with executive preferences and policies.

Assuring that analytical, background, and supporting information is provided in correspondence packages GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.