Software Engineer - Non-Merit

Full Job Description

A Non-Merit vacancy exists in the Office of Information Technology.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.

You can attach your resume, transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Requirements

DEFINITION OF RESPONSIBILITY

The Office of Information Technology (OIT) is seeking a software engineer to join our team with the ability to develop applications and help manage our data (to securely collect, extract, route, etc.).

This position would be responsible for the support, development, implementation, maintenance, and enhancement of multiple enterprise applications used by County Agencies and would help provide technical support, training, and guidance to agency and end-users for both cloud and on prem solutions.

EXAMPLES OF ESSENTIAL DUTIES

Operational Support and Maintenance

• Monitor application performance, availability, and error logs to identify issues before they impact users
• Troubleshoot and resolve incidents related to application functionality, integrations, permissions, and data access.
• Escalate complex issues to development, infrastructure, or vendor teams when deeper technical intervention is required.
• Perform root-cause analysis on recurring problems and recommend long-term fixes.
• Respond to user inquiries, service requests, and “how-to” questions, providing guidance on best practices, system features, and workflow usage.
• Develop and deliver user training sessions, quick-reference guides, and knowledge-base articles.
• Assist with application rollouts, feature releases, and change-management activities.
• Maintain accurate records of incidents, resolutions, and system changes.
• Provide 24/7 technical support, including nights, weekends, and holidays as needed.

Application Development and Maintenance

• Design, develop, and modify County applications, including both new solutions and enhancements to existing systems.
• Develop, troubleshoot, and debug .NET applications to ensure reliability and performance.
• Build and maintain high-performance, scalable web applications using modern development practices.
• Integrate front-end user interfaces with back-end Oracle/SQL databases.
• Refactor legacy applications to align with current architectural standards and CI/CD practices.
• Create and maintain Power Apps, Power Automate flows, and Power BI dashboards to automate tasks and streamline workflows.

Systems Integration and Data Solutions

• Create, manage, and test web services/APIs, with emphasis on integrating third-party vendor solutions.
• Integrate off-the-shelf and government-developed applications, designing and implementing solutions based on established standards.
• Automate, update, or replace legacy processes to improve efficiency and reduce manual effort.
• Develop dashboards and reports using Power BI, SSRS, and ArcGIS Insights, leveraging data from agency applications and other sources.

Collaboration, Governance, and Lifecycle Management

• Participate in and perform code reviews to ensure code quality and adherence to standards.
• Manage branching and merge requests within the development lifecycle.
• Collaborate with other OIT team members to deliver cohesive, well-integrated solutions.
• Work with the Product Manager to plan and execute the evolution of applications and system capabilities.
• Collaborate with vendors to resolve issues related to vendor-supported applications.
• Create and update system, user, and technical documentation to support ongoing maintenance and knowledge transfer.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class.

They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Required Qualifications

Graduation from an accredited college or university with a bachelor's degree in business or computer science.

PLUS

At least two years’ experience in the administration, development, and support of software applications.

Additional experience may be substituted on a year-for-year basis up to a maximum of four years for the required education.

REQUIRED SKILLS

• Proficiency in Power Platform — Power Apps (canvas and model-driven), Power Automate, Power BI fundamentals.
• Understanding of Microsoft 365 ecosystem — Teams, OneDrive, Azure AD, and how they interact with SharePoint and Power Platform.
• Proficiency in Oracle APEX platform.
• Use of development tools such as:
  • Microsoft Visual Studio
  • Visual Studio Code
  • Oracle SQL Developer
  • SQL Server Management Studio
  • Git
  • Azure Devops/TFS or Github
  • SQL

OTHER QUALIFICATIONS

• A solid understanding of FME (Feature Manipulation Engine), and other data transformation tools.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: Software Engineer - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Additional Information

Incumbents must be of good moral character and emotionally stable.

This position works an average scheduled workweek of 34 hours, Monday through Friday. May occasionally require additional hours, which may include weekends, evenings and holidays. 24 x 7 on call required for production problems.

Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.