Social Worker-Program Coordinator

Full Job Description

The GS-13 Social Worker Program Coordinator serves as the Program Manager of the Comprehensive Homeless Center (CHC) for the Central Arkansas Veterans Healthcare System (CAVHS), responsible for all outpatient homeless programs and services in the community.

The role involves advising top management on homelessness issues, managing program goals in line with VA, VHA, VISN, and CAVHS strategic objectives, and ensuring the effective clinical and administrative operations of the CHC.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: 1. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. 2. English Language Proficiency.

Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). 3. Education.

VHA Social Worker must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. 4. Licensure.

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.

Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

Social Worker (Program Coordinator), GS-13 Experience and Education: One year of experience equivalent to the GS-12 grade level.

Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification: Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following knowledge, skills and abilities (KSAs): Skill in coordinating and implementing one or more specialty program(s), across the facility.

Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.

Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).

Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.

Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.

Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.

Note: KSAs must be clearly reflected in your resume under description of duties to be found qualified for this position/grade level.

Preferred Experience: Experience working with the Homeless Veteran population Prior supervisory experience Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-13.

Physical Requirements: Physical aspects associated with work required of this assignment are typical for this occupation, see duty section for essential duties of this position.

May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing.

May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment: Work is performed in an office clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted heated and ventilated.

However, the work environment requires someone with the ability to handle several tasks at once and sometimes stressful situations. Major Duties:

Total Rewards of a Allied Health Professional The primary duties of the Social Worker-Program Coordinator include but are not limited to: Management & Policy: - Directs all CHC activities, ensuring compliance with VA regulations and policies and coordinates program execution.

- Develops short and long-term goals, policies, and procedures to align with VA and National Homeless Program Office objectives.

- Develops program evaluation methodology and analytical processes to provide ongoing monitoring and improvements in program effectiveness, productivity, and resource utilization.

- Evaluates outcomes of services and structures provided at the CHC, ensuring efficient and effective management in line with overall goals.

Program Coordination: - Coordinates activities with Residential Rehabilitation Treatment Program (RRTP) and Compensated Work Therapy-Transitional Residence (CWT-TR) Program Managers to ensure continuum of care.

Collaboration & Coordination: - Serves as the primary point of contact for CAVHS homeless programs and ensures collaborative relationships with rural Community Based Outpatient Clinics (CBOCs) and partnership agencies.

- Engages community providers and organizations, including Veteran Service Organizations (VSOs), non-profits, civic and faith-based organizations, and federal agencies, to address the unmet needs of homeless Veterans.

- Facilitates statewide outreach through HCHV, HUD-VASH, VJO, and HCRV programs to ensure wide-ranging resource availability.

Supervision & Leadership: - Provides oversight for clinical and administrative operations, including supervisory duties such as staff performance evaluations, training, and disciplinary actions.

- Ensures staff compliance with standards and ethical practices, promoting high-quality care and professional development.

- Develops intake, assessment, and placement protocols to enhance service delivery.

Resource & Fiscal Management: - Manages a multi-million-dollar annual budget, overseeing fund control points, contract payments, and financial resources.

- Coordinates with Fiscal Service on budgeting concerns and periodic audits, ensuring accurate and compliant use of resources.

- Engages in market research for contract development and prepares Independent Government Estimates (IGEs) accordingly.

- Oversee the day-to-day operations of the CHC, including multiple FCP accounts for HCHV salaries, contracts, travel, DTC lease, and supplies.

Facility Management: - Acts as Facilities Manager for the Day Treatment Center (DTC), handling environment of care, maintenance operations, security, and asset management.

- Ensures building readiness for inspections and proper functioning of all equipment and utilities.

- Coordinates with the Contracting Officer to ensure timely building maintenance and attention to necessary repairs.

Community Engagement: - Represents CAVHS at monthly and quarterly VISN and National calls for the various homeless center programs.

- Serves as the Subject Matter Expert (SME) and facilitates relationships with community partners, downtown businesses, and governmental entities.

- Initiates and participates in resource-sharing agreements and engages in outreach efforts including the CHALENG process and Dignity Memorial Burial Project.

Performance & Quality Improvement: - Develops and implements quality improvement activities, setting goals and evaluating outcomes to meet performance measures.

- Engages in data collection and analysis, developing and executing corrective action plans as necessary.

- Monitors compliance with VHA Directive 1161 and ensures staff adherence to productivity and clinical care standards.

Work Schedule: Monday-Friday, 7:00 am to 3:30 pm (Subject to change based on the needs of the service).

Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position Functional Statement #: 598-014008-F Permanent Change of Station (PCS): Not Authorized