Social Worker-Program Coordinator

Full Job Description

The Cincinnati VA Medical Center is looking Program Coordinator who facilitates and coordinates social work services that include intake, assessments, and evaluation of both inpatient and outpatient referrals of the Oncology Center of Excellence, which is comprised of the Oncology, Hematology, and Radiation Therapy.

The employee will communicate with team members to ensure a coordinated treatment program and ensure timely and cost-effective outcomes.

Basic Requirements: Applicants pending the completion of educational, or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency.

Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f). Education.

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure.

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.

Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations Social Worker (Program Coordinator), GS-12 Experience and Education. One year of experience equivalent to the GS-11 grade level.

Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, candidates must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.

Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program.

Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice.

Assignments.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time.

Program coordinators at the GS12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program.

The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area.

The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use.

They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery.

The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service.

They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds.

The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use.

They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff.

They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments.

They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. Major Duties:

The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH.

The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.

Duties Performs specialized treatment of complex physical or mental illness, including adjustment to chronic or life[1]threatening diagnoses and re-adjustment/re-integration to the community after completion of treatments.

Incorporates complex multiple causation in differential diagnosis and treatment of veteran patients, including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice.

Delivers social work interventions (educational and clinical) through multiple treatment modalities (face-to-face and/or Telehealth).

as a primary function Provides educational information to veterans and their families regarding cancer and treatment-related issues.

Educates referral sources, community agencies, Veteran Service Organizations, and other interested parties regarding the scope and management of this patient population.

Participates in goal-sharing groups that address performance improvement and monitors.

Administers information and analytical systems to evaluate and enhance the quality of service provided to patients.

Develops and implements information systems to track service activities, including visits, referrals, inpatient days, patient demographics, and equipment utilization.

Makes referrals to VA and community resources as needed by inpatient and outpatient hematology, oncology and radiation therapy patients.

Facilitates treatment and discharge plans for hematology and oncology admitted patients.

Develops and implements methods for measuring the effectiveness of social work practice and services in specialty areas, utilizing outcome evaluations to improve treatment services.

Demonstrate the ability to design changes based on empirical findings and report trends and issues to the Cinti/VAMC Cancer Committee and superiors.

Advocates for patients' needs in an attempt to help patients meet set goals and make patients' experience easier and pleasant during treatment and for discharge from hematology oncology and radiation therapy services.

Offers consultation to colleagues and students on the psychosocial treatment of patients treated in specialty areas, rendering professional opinions based on experience and expertise and role modeling effective social work practice skills.

Demonstrates the ability to teach and mentor staff and students in the special area of practice and to provide supervision for licensure or specialty certifications.

As a member of the Social Work Service, the employee is accountable and responsible for: Attending General Staff meetings as required.

Providing sufficient clinical care for competency assessment, peer review, and credentialing and privileging processes. Participation in a peer review process, as assigned.

Serving as mentors, including new employee orientation, if privileged to perform, and as assigned. Participating in a competency assessment process.

Providing LCSW supervision, if privileged to perform, and as assigned. Willingness to serve on the board and/or committees to provide for the self-governance of the Practice.

Participating in data collection and practice standardization activities. Providing information to the Social Work Professional Practice Council regarding their needs as an individual practice member.

Work Schedule: Monday-Friday, 7:30 am to 4:00 pm Telework: Not Available Virtual: This is not a virtual position.

Functional Statement #: 92883-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized