Social Worker (Program Coordinator)-Program Manager-Outpatient Division Director

Full Job Description

The Cincinnati VA Medical Center (CVAMC) is seeking a Program Manager (Director) to oversee the Outpatient Mental Health Division.

This is a clinical and administrative position that provides leadership and administrative control over programs of outpatient general mental health care at the main facility and all CBOCs and the Norwood building.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C.

§ 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following: Citizenship.

Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part).

English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education.

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure.

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.

Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Social Worker (Program Coordinator), GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level.

Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs.

(a) Skill in coordinating and implementing one or more specialty program(s), across the facility.

(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.

(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).

(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.

(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.

(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.

(g) Knowledge of organizational structure and impact on program operations. Assignment.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time.

At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility.

They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program.

The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program.

The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds.

They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use.

Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff.

They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity.

Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts.

Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements.

See VA Directive and Handbook 5019, Employee Occupational Health Services. Major Duties:

The Program Manager (Division Director) functions as a liaison to the directors of Mental Health Care Line Divisions for general mental health issues.

The incumbent ensures orientation to service rotation for the program's trainees (fellows, residents, interns and students) and ensures that outpatient mental health practitioners show effectiveness in teaching, monitoring and coordinating educational activities, and complies with necessary trainee supervision requirements.

The Program Manager of the Outpatient Mental Health Division is expected to remain privileged and practicing in his/her specialty field.

This position is a clinical and management position that supports this mission through administrative leadership, direct patient care, and oversight of Outpatient Mental Health clinical, educational, and research activities.

In addition to observance of federal, national, and local regulatory policy and accreditation requirements governing this Medical Center, this position encompasses responsibilities overseen by the Director of the Outpatient Mental Health Division, in partnership with his/her Clinical and Administrative staff.

Duties and Responsibilities included but not limited to: Program planning and development, determination of area of program need, controlling of quality and quantity of service required for meeting the need.

Program initiative and direction within the limitation of available staff and budget.

Concurrent evaluation, modification and/or elimination of activities as necessary to improve and maintain the best possible Mental Health programs for the hospital.

Provision of leadership, guidance and consultation directed toward staff development and motivation to higher standards of professional performance.

Holds regular staff meetings to plan programs, design procedures and methods. Serves as consultant/participant in orientation programs staff development and in-service training.

Promotes staff participation in the Staff Development Program and further improvement of professional skills by ensuring staff attendance and participation in Intra-Department of Veterans Affairs meetings, in local, state and national meetings of professional organizations and in seminar/study courses.

Responsible for administering of personnel policies and procedures for all staff, interviewing, selecting and evaluating staff, determining space and equipment needs, authorizing expenditures from all assigned fiscal control points, preparing or directing preparation of regular statistical, narrative and special reports.

Monitoring of division records and correspondence, advising and guiding staff toward the solution of unusual problems upon requests.

Develops and maintains an awareness of available resources, and makes recommendations to the MHCL Director regarding needs, distribution or redistribution of these resources.

Develops, implements, monitors, and adjusts plans to effectively and cost-efficiently accomplish the mission of the MHCL within budgetary constraints.

Provides leadership and guidance in determining the resource needs of all organizational elements, distributing initial resource allocations, and adjusting resource allocations as dictated by a change in the program needs.

Incumbent develops and implements systems and procedures for improving cost-effectiveness and productivity. Is delegated the authority for overtime expenditures within the division.

Serves as a member of the Mental Health Care Line's Senior Management Team. In this capacity, the incumbent serves on various VISN, Medical Center and community Task Force and committees.

Develops both long and short-range policies and plans for the division by coordinating the administration needs of the division.

Is responsible for making and implementing decisions directly affecting patient care and has the final line decision making authority under the MHCL Director.

Incumbent must adapt the principles, practices, processes, and techniques common to any situation to the specialized requirements of the division.

Work Schedule: Monday thru Friday; 8:00am-4:30pm Telework: AD HOC, per agency policy discretion Virtual: This is not a virtual position.

Functional Statement #: 93425-0 EDRP Authorized: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program.

You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment.

Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application.

Former EDRP participants ineligible to apply for incentive. Learn more Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized