Social Worker Program Coordinator/Mental Health Intensive Case Management

Full Job Description

The Social Worker Program Coordinator serves as the professional and supervisory leader for the Mental Health Intensive Case Management (MHICM) program, a major specialty treatment program within Behavioral Health Service.

Incumbent reports directly to the Chief of Psychosocial Rehabilitation and Recovery Services (PSR).

MHICM is located primarily at the Veterans Recovery Center (VRC), though clinical operations are primarily provided throughout the local and rural community.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a Master of Social Work.

Licensure: - Licensure/Certification.

Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Experience: Experience/Education.

One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience In addition to above experience, you must demonstrate the following Knowledge, Skills and Abilities: Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs. Skill in coordinating and implementing one or more specialty program(s), across the facility.

Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.

Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).

Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.

Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.

Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.

Knowledge of organizational structure and impact on program operations May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision: The following is the standard grandfathering policy for all title 38 hybrid qualification standards.

Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.

Grandfathering Provision: Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.

All people employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation.

For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that requires a licensure or certification may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.

Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.

Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

If an employee who was retained in an occupation listed in 38 U.S.C.

§ 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

All people employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation.

For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.

Preferred Experience: Supervisory; Time Management; Assigning Work; Organizational Skills Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-13.

Physical Requirements: In accordance with VA Directive and Handbook 5019. Major Duties:

Total Rewards of a Allied Health Professional Incumbent has broad program management responsibilities for the MHICM Program and has supervisory responsibilities over a large, multidisciplinary team of mostly advanced practice Social Workers and Peer Support Specialist assigned to the program.

These supervisory responsibilities include personnel actions, disciplinary actions, clinical supervision, consultation with other program areas, quality improvement, and monitoring the quality and quantity of each MHICM staff's work.

Incumbent works collaboratively with internal staff, VISN and VACO leadership, and external stakeholders to expedite service delivery and to ensure that the program is fully aligned with directives from VISN and VACO leadership.

Duties may include but are not limited to: Program management responsibilities include the development of short- and long-range goals and plans, review and process of MHICM consults including case assignments, development and implementation of policies and procedures to ensure goal attainment, management of administrative and programmatic resources, and outcomes monitoring using data-driven quality assurance processes.

Provides training, orientation, clinical supervision and/or guidance with clinical practice to the interdisciplinary MHICM program team, including licensed clinical social workers, RN case managers, psychiatrist, and peer support specialists.

Develops and issues performance standards in accordance with VA policies. Coordinates interdisciplinary staffing needs and work assignments.

Sets productivity targets for staff and monitors productivity. Provides leadership and guidance in carrying out MHICM program planning, outcome evaluation, and staff development activities.

Participates in VISN, VHA, and other community networking activities or meetings at the behest of the PSR Chief, ACOS/BH, or Executive Leadership.

Incumbent ensures that MHICM program services meet all accreditation requirements and are compliant with regulatory and accountability standards.

Participates in education/CME lectures, research, specialty care programs, clinics and/or committees as assigned by the PSR Chief, ACOS/BH, or Executive Leadership.

Reviews and processes all consults to the MHICM program within facility and national guidelines and determines appropriateness for program enrollment and participation in accordance with national program guidelines and program fidelity.

Fully accountable for practice, including entering Veteran visits, measuring outcomes to interventions, and meeting productivity standards.

Provides clinical services including direct care to 3-4 Veterans enrolled in the MHICM Program.

Provides consultation from a recovery-oriented perspective to medical center staff and interdisciplinary team members on complex cases, using advanced practice skills and expertise.

Facilitates patient and family education appropriate to the patient and the specific presenting mental or behavioral health issues.

Incumbent, or incumbent's designee, provides consultation and assists with coordinated specialty care for veterans with early onset psychosis as part of the Early Psychosis Intervention Coordination (EPIC) team.

Provides training and consultation to Behavioral Health Service, services throughout the VASNHS, and community partners in the identification and management of common and/or complex mental and behavioral health disorders.

Participates fully in peer review, assessing the quality of professional social work practice standards provided in the organization.

Provides orientation and coaching to new social workers and social work graduate students. May provide clinical supervision for social work licensure.

Work Schedule: Full-Time, Monday-Friday, Schedule to be discussed during interview Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Authorized (Ad hoc).

Virtual: This is not a virtual position. Functional Statement #: 0000 Permanent Change of Station (PCS): Not Authorized