Social Worker Geriatric and Extended Care Program Manager

Full Job Description

This position functions as the program manager and supervisor assigned to Social Work Service, Durham VA Health Care System (DVAHCS) and is responsible for professional and administrative management of Geriatric and Extended Care (GEC) programs including Community Nursing Home Program (CNH), Contract Adult Day Health Care Program (CADHC), Homemaker/Home Health Aide Program (H/HHA), Non-Institutional Respite (NI-Respite) Program.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).

Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

A doctoral degree in social work may not be substituted for the master's degree in social work.

Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

NOTE: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the GS-0185 social work series, they lose the grandfathering protection.

If they choose to return at a later date to the GS-0185 series, they must be licensed or certified to qualify for employment as a social worker.

Grade Determinations: Social Worker (Program Coordinator), GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level.

Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs.

(a) Skill in coordinating and implementing one or more specialty program(s), across the facility.

(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.

(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).

(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.

(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.

(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.

(g) Knowledge of organizational structure and impact on program operations.

Failure to Obtain License or Certification: In all cases, social workers must actively pursue meeting state prerequisites for licensure or certification starting from the date of their appointment.

Failure to become licensed or certified within the prescribed amount of time will result in removal from the GS-0185 social worker series and may result in termination of employment.

Loss of Licensure or Certification: Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment.

Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment.

Preferred Experience: Advanced practice skills in medical and geriatric social work. Program coordination experience. Supervisory social work experience.

Experience with contracts and Veteran Care agreements. Experience working in community care programs.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. Major Duties:

VA Careers - Licensed Clinical Social Worker: https://www.youtube-nocookie.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional Duties include, but are not limited to: The Social Worker Coordinator/program manager is the direct clinical supervisor for Masters prepared social workers, requiring knowledge of a multiplicity of therapeutic interventions that are used with a wide variety of patient populations, e.g.

chronic and/or terminally ill, aging, mental health, substance use, Traumatic Brain Injury (TBI), PTSD, recently deployed, homeless, and Military Sexual Trauma (MST).

As a supervisor, incumbent must have a vast knowledge ranging from types of interventions to community resources.

The incumbent has knowledge of legal, ethical, and professional standards applicable to social work practice.

Demonstrated global knowledge of social work practice in health care and mental health settings, and the policies and procedures pertaining to home and community-based care, acute care, ambulatory care, long-term care, performance measures, and clinical guidelines.

The incumbent has knowledge of VA, Joint Commission, and other appropriate local regulations, policies, and procedures as they relate to the programmatic and administrative aspects to ensure the appropriate integration of activities.

The incumbent will identify gaps in service delivery and unmet psychosocial needs and work to develop resources. The incumbent spends approximately 90-100% of time on administrative duties.

The incumbent serves as a referral and social work resource specialist point person for Veterans, families, community agencies, and outreach efforts.

The scope and impact of this position are far reaching and thus require an extremely knowledgeable, diplomatic leader who has very strong administrative capabilities, takes initiative with respect to program planning, resource allocation, and who has exemplary communication skills.

Performs the administrative and personnel management functions relative to staff supervised.

Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.

Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance.

Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary.

Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area.

Reviews and approves or disapproves leave requests.

Plans staff development programs and takes responsibility for providing opportunities for staff to update social work skills or acquire new knowledge in contemporary treatment modalities.

Information must be disseminated quickly and as expeditiously as possible.

Often, this may include offering specialized trainings to all social workers who provide services, both inpatient and outpatient.

In collaboration with Human Resources, tracks licensure for social workers, including continuing education requirements, license renewal and other requirements social workers must meet to deliver appropriate care.

Ensures that unlicensed social workers have access to clinical supervision for licensure. Position oversees orientation of new clinical staff regarding social work functions.

Develops and monitors staff compliance with social work practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery.

This position is responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age, or handicap.

Specifically, incumbent initiates nondiscriminatory practices for the area under their supervision in the following:

merit promotion of employees and recruitment and hiring of applicants;

fair treatment of all employees;

encouragement and recognition of employee achievements;

career development of employees; and

full utilization of their skills. Supervises a staff of employees to accomplish the work of the organizational unit and determines the assignment of staff to treatment teams.

Exercises supervisory authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised.

Work Schedule: Monday - Friday 8am - 4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Telework: ADHOC - as determined by agency policy Virtual: This is not a virtual position.

Permanent Change of Station (PCS): Not Authorized