Social Worker-Clinical Operations Manager
Veterans Health Administration
Posted: January 28, 2026 (1 day ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
Salary
$92,009 - $144,727
per year
Type
Full Time
More Social Services jobs →Closes
Base salary range: $51,332 - $66,732
Typical requirements: 1 year specialized experience at GS-8. Master's degree or 2 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves supporting veterans in a community living center by spotting signs of abuse or neglect, helping with care planning and advance directives, and connecting them to VA and community resources for better support.
A good fit would be someone with a passion for helping older adults and families, strong communication skills, and experience in social services.
It's ideal for those who enjoy case management and advocacy in a healthcare setting focused on veterans.
The CLC Social Worker identifies behaviors or symptoms of abuse, neglect or exploitation; providing education on advance directives and care planning. Provides social work case management.
Advocates with appropriate VA and community service providers/agencies when it serves the best interest of the Veterans and family members/caregiver.
Maintains a current network of internal and external resources to educate the Veterans and/or family members/caregivers and assist with the referrals.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may be hired on a temporary appointment (NTE 3 years) at the GS-9 until all requirements are met.
Basic Requirements: BASIC REQUIREMENTS. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C.
§ 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following: a. Citizenship.
Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part). b. Education.
Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.
A doctoral degree in social work may not be substituted for the master's degree in social work.
Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. c. Licensure.
Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.
Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. [(1) Exception.
VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations.
This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified.
At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.] (a) For appointments at the GS-9 grade level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker.
Most states require two years of post-MSW experience as a prerequisite to taking the licensure/certification exam, and VHA gives social workers one additional year to pass the licensure/certification exam.
In states such as California, Washington, and others where the prerequisites for licensure exceed two years, social workers must become licensed at the independent, master's level within one year of meeting the full state prerequisites for licensure.
(b) A social worker who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record.
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May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: Social Worker GS-9 (1) Experience, Education, and Licensure. None beyond the basic requirements. (2) Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to utilize a Veteran centric approach when providing interventions and counseling for Veterans, their family members, caregivers, and survivors.
(b) Ability to assess the psychosocial functioning and needs of Veterans and their family members, and to formulate and implement a treatment plan, identifying the Veterans problems, strengths, weaknesses, coping skills, and assistance needed.
(c) Ability to implement treatment modalities in working with individuals, families, and groups to achieve treatment goals.
This requires judgment and skill in utilizing supportive, problem solving, or crisis intervention techniques.
(d) Ability to establish and maintain effective working relationships and communicate with clients, staff, and representatives of community agencies.
(e) Fundamental knowledge of medical and mental health diagnoses, disabilities, and treatment procedures.
This includes acute, chronic, and traumatic illnesses/injuries; common medications and their effects/side effects; and medical terminology. Social Worker GS-11 (1) Experience and Licensure.
Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or nonVA experience) and licensure or certification in a state at the independent practice level.
NOTE: For appointment licensure or certification at this level please refer to paragraph 3c. OR (2) Education.
In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting.
(3) Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.
(b) Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, educational, and other backgrounds.
(c) Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e.
acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan.
(d) Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals.
(e) Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.
Preferred Experience: Inpatient/ acute or Community Living Center experience as well as working with older adults.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-11.
The actual grade at which an applicant may be selected for this vacancy is in the range of GS-9 to GS-11. Major Duties:
VA Careers - Social Work: https://www.youtube-nocookie.com/embed/enRhz_ua_UU VA Careers - Licensed Clinical Social Worker: https://www.youtube-nocookie.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional The social worker establishes and maintains ongoing education programs for Veterans, community agencies, students, and staff, to facilitate understanding of social work interventions specific to the Veteran/Military population.
This may include coverage responsibilities in the absence of other GEC staff to ensure timely access and coordination of care.
The social worker willingly accepts additional and special assignments that are necessary to meet GEC service goals, program goals and/or customer needs.
Major duties include, but are not limited to the following: Employs, establishes, and maintains effective therapeutic relationships with Veterans and/or their families who are experiencing medical, psychiatric, emotional, behavioral, and psychosocial problems.
Completes thorough psychosocial assessments, including psychosocial diagnosis and high-risk assessments, to determine the psychosocial functioning and needs of Veterans and/or their families.
Must be able to utilize this assessment in facilitating the Veterans' maximum use of treatment for attainment of the highest level of independence, post-discharge; that is possible and practicable.
Actively participates as a member of the interdisciplinary treatment team and actively participates through collaboration with Veterans and family as well as interdisciplinary treatment team members in the development and implementation of treatment goals, interventions, and discharge plans.
Uses a working knowledge and experience in use of medical diagnoses, disabilities, and treatment procedures, including acute, chronic and traumatic illnesses, common medications and their effects/side effects, and medical terminology.
Uses a variety of psychotherapeutic approaches based on the diagnostic assessment to minimize the anxiety of both the patient and/or significant others during their transition to other levels of care.
Facilitates action for community placements through collaboration with Veterans and their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.
Serves as a liaison between Veterans and/or their families and VA and community resources to ensure thorough delivery of services.
Supports the mission, policies, and procedures of the Department of Veterans Affairs, the Veterans Health Administration (VHA), the appropriate Veterans Integrated Service Network (VISN), and the facility.
Serves on committees, work groups, and task forces as the facility deemed appropriate by the supervisor.
Keeps their supervisor apprised of problems and recommends solutions to problems encountered in the incumbent's area of responsibility.
Furthers their own professional growth through progress towards independent licensure.
Evaluates his/her practice on an on-going basis through participation in professional peer review, supervision, case conferences, research studies, or other organized means.
Is active in and accepts responsibility for the development and maintenance of professional standards of treatment. Aids with the orientation and learning of less experienced social workers.
Work Schedule: M-F 7:30-4:00 Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available, if approved will be Ad hoc only.
Virtual: This is NOT a virtual position. Functional Statement #: 09441-F & 09442-F
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