Senior Organizational Change Management (OCM) Specialist, Management Analyst 5 (MA5)

Full Job Description

Work Hours and Partial Telework flexibility may be available and considered
Salary: $6,414.00 - $8,628.00 Monthly

Want to join something GREAT and make a difference?
The Department of Natural Resources (DNR) has an exciting opportunity within our Enterprise Performance and Project Management Office (EPPMO) as a Senior Organizational Change Management (OCM) Specialist. (two positions).

Do you have a desire and talent for helping people understand and embrace significant changes in the workplace? Do you have a passion for developing the knowledge and ability people need to adopt new business processes and ways of work successfully? The DNR’s EPPMO is seeking skilled and energetic individuals to develop and implement deliverables in the areas of journey mapping, business requirements, readiness and impact analysis, communication plans and activities, survey methodology, visual management, dashboards, partner engagement coordination, training, learning and reference materials, and facilitation support for OCM activities such as change agent networks, information sessions and user experience sessions. This role ensures that the people side of change advances in alignment with project timelines and that agency readiness is visible, measured, and well-supported.

Requirements

Responsibilities:
Develop and execute OCM deliverables and support agency readiness. Produce the technical OCM deliverables that support agency-wide readiness for significant change to business practice and processes. Support communications and engagement activities. The incumbent drafts and prepares communications for targeted audiences based on OCM plans and agency needs. Facilitate logistics, OCM meetings, and engagement events and activities.

Qualifications

Required Qualifications:

• Bachelor’s degree in public administration, technology, business administration, or a closely related field;
  OR an equivalent combination of education and/or experience.
• Two years of experience in business analysis and developing requirements, organizational change, and/or performance management.
• Demonstrated experience and proficiency in two or more, or a combination of the following areas:
  • Organizational change management
  • Project management
  • Performance measurement/management
  • Business analysis and requirements development
  • Continuous improvement
  • Preparing and presenting effective and accurate analysis, narrative, statistical, and graphical reports
• Demonstrated experience using schedules, timelines, and other graphics to report status and stay on track.
• Experience creating work plans, proposals, briefings, and trainings.
• Experience creating, establishing, monitoring, and measuring work plans and working with others to enhance and enable work plan implementation.
• Experience breaking down, sorting, and synthesizing information, identifying trends and key themes, forming accurate conclusions and displaying them through charts and graphics, and developing appropriate action steps and recommendations.
• Improve and streamline work processes beyond the specific assignment, focusing on outcomes and taking calculated risks - flexible and able to embrace challenges and change.
• Organize multiple assignments and produce work products that are accurate, thorough, and on-time.
• Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
• Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• Standard office environment with an open/low wall environment. Some bending/lifting/reaching to set up and take down workshops.
• Occasional travel to other DNR locations and state agencies may occur quarterly. Travel may be necessary in inclement weather, depending on the time of year.

Desired Qualifications:

• Organizational change management and/or project management training and certification.
• Advanced skill level/proficiency with Power BI, Microsoft Word, Excel, PowerPoint, and Visio.

Don’t let doubts stop you from applying for this position. At DNR, we value diversity and inclusion in our organization, and we are looking for the best person for the job. We are invested in acquiring the best and most innovative candidate for the job, and that candidate may be one from a less traditional background. It is important you consider and clearly communicate within your application materials how your education, volunteer work, life skills, and experience transfer to this position and the qualifications. If you have any questions about the qualifications, please contact us at DNRrecruiting@dnr.wa.gov. Don’t hesitate to apply!

Additional Information

Application Requirements: Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact DNRrecruiting@dnr.wa.gov.

• Apply online: at www.careers.wa.gov (Click on the APPLY button above).
• Letter of interest: describing your specific qualifications for the position and the position required, desired, and special requirements.
• Resume: that details your experience and qualifications.
• References: References are optional at the time your application is submitted. Finalists will be asked to provide a list of at least 3 professional references with current telephone numbers, including your current or most recent supervisor.
• Important: Do not attach any documents that include photos or private information (Social Security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.
• Applicants advancing to interview will be required to deliver a presentation relevant to the position objectives and responsibilities.

Questions? Please contact Jim Dunivan at Jim.Dunivan@dnr.wa.gov/360.480.3438 or email us at DNRrecruiting@dnr.wa.gov.

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

About the Department of Natural Resources (DNR).
At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion.
Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
Our Core Values:

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Additional Information:
This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days.

DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.

Veterans wishing to claim Veteran’s preference, please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your Social Security number before attaching it. We thank you and are grateful for your service!

Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call 360-664-1960 or 1-877-664-1960 or email CareersHelp@des.wa.gov.

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