Security Assistant

Full Job Description

Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work products and services.

Articulates and communicates to the team the assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.

Responsible for leading a team of a minimum of three Security Assistant GS-0086-05 positions.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/06/2026.

To verify your eligibility, you may be required submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Please review the instructions in the announcement.

Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e.

Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.

You may qualify based on your experience as described below: To meet the minimum qualifications for this position, you must have at least one (1) full year of specialized experience equivalent to the GS-5 level in the federal service that has given you the particular knowledge, skills, and abilities to perform successfully the duties of this position.

Specialized experience includes: knowledge of security law enforcement objectives and programs; overseeing, leading, and balancing the staffs workload, carrying out support tasks related to law enforcement and security administration; monitoring and responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs.

NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

You will be rated on the following Competencies as part of the assessment questionnaire for this position: Security - Knowledge of laws, regulations, and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents.

Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

Communications - Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.

Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.

Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

This position serves as the Lead Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to lead a team of Security Assistants responsible for monitoring physical security equipment and systems.

Major duties and responsibilities include: Leader: coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures; assists the team and/or individual members in identifying viable solutions; identifies, distributes, and balances workload and tasks among employees; trains or arranges for the training necessary for accomplishment of individual and team tasks; addresses and remediates simple complaints or escalates them to the supervisor; and makes recommendations in completing personnel actions.

Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs.

Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations.

Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits.

Performs other related duties as assigned.

Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services.

Articulates and communicates to the team the assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.

Responsible for leading a team of a minimum of three Security Assistant GS-0086-05 positions.

Coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution.

Responsible for identifying, distributing and balancing workload and tasks among employees; adjusts the workload in accordance with established priorities and skill levels to ensure timely accomplishment of assigned team tasks; and ensures that each employee is kept busy.

Trains or arranges for the training necessary for accomplishment of individual and team tasks.

Monitors and reports on the status and progress of work, checking on work in progress and reviewing completed work to see that the supervisor's instructions on work priorities, methods, deadlines and quality have been met.

Serves as coach, facilitator and/or negotiator.

Maintains program and administrative reference materials, project files and relevant background documents and makes available policies, procedures and written instructions from the supervisor; maintains current knowledge to answer questions from team members on procedures, policies, directives, etc.

Work Schedule: Monday to Friday 10:00pm to 6:00 am Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Security Assistant/PD99857S Relocation/Recruitment Incentives: No Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized