Sales-Service Representative
State of Iowa
FreshPosted Feb 5
✓ Fresh Listing
Posted: February 2, 2026 (4 days ago)
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Sales Associate
Commander, Navy Installations Command
Department of the Navy
Job Description
Summary
This job is for a part-time sales associate in the Midshipmen Store and USNA Gift Shop at the U.S.
Naval Academy in Annapolis, Maryland, where you'll help customers find items, process sales, manage inventory, and support special events like football games and midshipmen inductions.
It's ideal for someone who enjoys interacting with people, stays organized in busy settings, and can handle flexible schedules including weekends and holidays.
No advanced degree is needed, but prior customer-facing experience in retail helps.
Key Requirements
- At least 6 months of front-facing customer service experience, with retail preferred
- Ability to multitask and learn quickly in a fast-paced environment
- Basic computer skills and working knowledge of point-of-sale (POS) systems
- Experience with inventory duties like restocking, physical counts, and control procedures
- Availability for year-round work, including at least 4 weekend days per month and flexible shifts up to 5 days per week
- Professional appearance, positive attitude, and commitment to exemplary customer service
- Willingness to support USNA events, holidays, and occasional transfers to other retail locations
Full Job Description
The Retail Division is hiring for the Midshipmen Store and the USNA Gift Shop.
Employees may be scheduled for 8-hour shifts, 1-3 days per week, which may flex up to 5 days per week in support of USNA events, including occasional holidays.
Sales Associates must have availability to work year-round, with at least 4 weekend days per month.
Schedules may vary each season, with Fall events and Football weekends, Winter and Spring Break closure periods, and Induction Summer activities.
KNOWLEDGE, SKILLS and ABILITIES (KSAs) requirements for this position are as follows: ** Your application must include narratives for each KSA, using specific examples to demonstrate your qualifications and experience.
1. Incumbent must possess a minimum of 6 months of front-facing customer service experience. Experience working in a retail setting is preferred. 2.
Incumbent must have the ability to multi-task and learn quickly. Experience working in a fast-paced environment is preferred. 3. Basic computer skills and a working knowledge of point-of sales (POS).
4. Experience performing inventory duties, such as restocking sales floor, conducting physical counts, assisting with inventory control procedures, etc. Major Duties:
Customer Service and Retail Duties - Achieves daily profitable sales goal by providing exemplary customer service to include greeting, professional appearance, positive attitude, and approaching the customer, suggestive selling and adding on.
Must project the best image of USNA, in addition, must comply with the Public Affairs Office. Receives special order requests from authorized patrons and assists customers if needed.
Incumbent prices special order merchandise and notifies customers when special order merchandise is received. Assists customers in locating merchandise throughout the retail stores.
Assists in outfitting each new class of midshipmen in the summer of each year and throughout the year as required by directives from higher authority.
Incumbents will issue, pack boxes, work issue stations fitting clothing, check-out and processing midshipmen through sales store terminals as required.
Completes retail reports and submits to management.
Point of Sales (POS) and Specialized Systems - Operates the point-of-sale terminal verifying that all merchandise is properly scanned, verifies retail price, verifies product information, processes proper type of sale/ return in terminal, properly secures credit card information and delivers receipt to customer.
Secures register funds daily, verifying all monies for the day and delivers cash to assigned terminal.
At the end of workday, counts/verifies all cash, checks, bank charges, midshipmen charges and deposits same in drop safe per instructions, reconciles accounts.
Inventory - Stocks and maintains the sales floor according to daily sales plan. Stays current with merchandise assortment. Assists management with pricing when needed.
When warehouse shipments are received, incumbent will check in merchandise, stock shelves, and assist in the maintaining the visual displays.
Performs duties of repacking cartons, labeling cartons with proper counts, working with SKUs, and descriptions of merchandise for transfer to the warehouse and other retail operations.
Incumbent also transports packages to / from the warehouse using the department van. Incumbent will also conduct spot inventories as assigned during the year.
Supports management during inventory and performs other tasks related to the retail operation within NABSD.
General duties - Maintains housekeeping standards such as dusting, vacuuming, and taking out trash. Provides on the job training to new sales store clerks as needed.
Incumbent may be asked to transfer to another retail location as needed. Supports the business hours during the week and may include weekend shifts and holidays. Supports the safety and health program.
Promotes employee involvement to identify and eliminate safety/health hazards in order to ensure an accident-free environment.
Supports EEO policies and communicating support of those policies to all coworkers. Maintains all USNA, DOD, DON, and NABSD required training.
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