CWS Team Leader - Family Preservation / 61012153
State of South Carolina
FreshPosted Jan 13
Recent Listing
Posted: January 5, 2026 (10 days ago)
This job has been posted for 1-2 weeks. Still a good time to apply.
Reservation Clerk NF-02
United States Army Installation Management Command
Department of the Army
Job Description
Summary
This job is for a reservation clerk at a hotel on a U.S.
Army base in Wiesbaden, where you'll handle booking requests, answer guest questions, and manage clerical tasks using computers and reservation systems.
It's ideal for someone with customer service experience in hospitality who is comfortable with phones, emails, and basic office work.
Organized individuals who can type quickly and stay on top of details like deposits and waitlists would fit well.
Key Requirements
- Work experience providing information on hotel services, locations, and activities, including resolving guest questions and validating information
- Ability to type at least 40 words per minute
- Proficiency in operating a computer for clerical and reservation tasks
- Experience receiving and confirming reservations via telephone, fax, letter, or email
- Skills in processing mail, fax correspondence, and email requests
- Ability to analyze deposit logs, clear waitlists, and handle deposit due reports
- At least one year of verifiable experience with a Property Management System (PMS) for highly preferred status
Full Job Description
This position is located at Wiesbaden Army Lodge. Incentives and Bonuses Incentives will not be paid. Resumes must be two pages (or less).
Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following: Work experience performing the following duties: Provide information on hotel services, the installation or area locations and activities; answer and/or resolves questions and concerns; validate that guest information is current.
Ability to type 40 words per minute (WPM) Ability to operate a computer In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Possess at least (1) one year of verifiable experience with a Property Management System (PMS).
Applicant meeting the Best Qualifying Criteria/Highly Preferred will be referred to the hiring manager. All other qualified applicants will be referred if requested by the hiring manager.
Claimed experience must be verifiable through your resume. Assumptions will not be made. Major Duties:
- Serves as a reservation clerk in a large hotel assigned to various reservations and related clerical functions requiring use of on-line computer.
- Receives and confirms reservations via telephone, fax, letter or e-mail. Receives daily mail and fax correspondence and processes necessary action.
- Analyzes deposit log and takes appropriate action. Clears waitlist according to priority procedures and processes e-mail request for reservations.
- Prints deposit due report and deletes reservation if deposit has not been received by the due date.
Check your resume before applying to catch common mistakes