Research Assistant

Full Job Description

MOS Code:15A3W(Air Force), 49A (Army), 8051 (Marine Corps)

Education and Experience: Bachelor's Degree or higher in Economics, Statistics, Business, Public Policy or Public Administration, Journalism, social/behavioral sciences or other field with course work involving the application of research and statistical methods.

Licenses and Certificates: None.

Requirements

Under general supervision, design studies and surveys, research information, develop and maintain databases, evaluate and apply statistical methods, write technical documents and reports, and implement work processes.

Qualifications

Design and develop analysis techniques and methodologies. Research pertinent information, develop, and draft policies and procedures, reports, and other technical documents.

Involves: Research and review pertinent regulations, laws, manuals, and procedures. Recommend changes to update procedures manuals, directives, and policies.

Incorporate new laws and technology into policies and procedures. Prepare reports including analysis of existing operations and conditions and recommendations for improvement.

Use and maintain history and research files.

Write speeches, white papers, and articles for publication, award nominations, ordinances, job specifications, and announcements, and update the department's Annual Report.

research, write, and submit nominations for national recognition & awards.

Examine and analyze data from databases to drive optimization and improvement of services provided by the city and related strategies.

Involves: Assist in the planning and development of projects and program management. Develop and maintain databases to facilitate internal and external reporting.

Develop and produce ad-hoc reports, dashboards, and analyses to assist in leadership decision-making. Perform related incidental duties contributing to the unit or team objectives as required.

Provide support for projects or activities as instructed.

Analyze strategic plans and make recommendations for change. Involves: Develop and draft long and short-range business and strategic plans.

Identify employee training needs, and develop and implement training programs. Make recommendations regarding budget and planning issues. Implement operational procedures.

Support grant, contract applications, and payment card processing and administration. Involves: Research, draft, and submit federal and state grant applications. Research federal and state guidelines.

Identify funding sources and monitor expenditures. Monitor contracts for compliance with terms. Schedule and track property maintenance in compliance with the contract.

Maintain aging reports and rental adjustment schedules or other similar technical reports.

Manage various aspects of the payment card processing function.

Involves: Being the Treasury point of contact for department requests related to new or replacement payment card equipment, would manage the payment card equipment inventory across the City, would implement any new payment card-related projects that process transactions through the Bank, would research payment card chargebacks and disputes to assist the departments with responding timely to such chargebacks and disputes, would be the subject matter expert in Merchant requirements related to processes, rules, regulations, and Payment Card Industry (PCI) compliance, would maintain any City policies related to payment card handling and processing, and would be the primary point of contact between the Bank and the departments.

The individual would also assist in other Treasury-related functions as needed.

Generate, compile, and maintain tracking systems. Involves: Develop data analysis systems. Enter data. Identification of patterns and trends.

Compile and evaluate data develop statistical data and prepare reports. Distribute reports. Maintain and update the filing system and keep records and reports. Records management.

Represent the department and communicate effectively with the public. Involves: Participate in task forces. Plan and organize special events.

Represent the department at community and interagency meetings, and forums. Coordinate work projects with department divisions, other City departments, and other governmental agencies.

Prepare and make public presentations. Respond to public information inquiries.

Supervise assigned staff. Involves: Schedule, assign, instruct, guide, and check work. Appraise employee performance. Provide for training and development.

Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate, and maintain harmony.

Interview applicants and recommend hiring, discipline, or other employee status changes.

Additional Information

For complete job specification, click here.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions examination.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions examination, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Note: Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.