Registered Nurse - Mental Health Residential Rehabilitation Treatment Program (RRPT) Program Manager

Full Job Description

The Gulf Coast Veterans Health Care System is seeking an experienced Registered Nurse leader to serve as the Behavioral Health Program Manager for the Mental Health Residential Rehabilitation Treatment Program (MH-RRTP).

The incumbent provides clinical leadership, administrative oversight and operational management for the MH-RRTP serving Veterans with serious mental illness, substance use disorders, PTSD, and other behavioral health conditions.

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C.

7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.

Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program.

(Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program.

Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade.

The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12906628.

Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies.

An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required.

Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex.

An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required.

Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations.

An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience.

Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.

A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience.

Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting.

MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III.

*Note: Foreign education programs/degrees are not creditable as related degrees.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Preferred Experience: Experience in Residential Rehabilitation Treatment Programs (RRTP) or other 24/7 residential or inpatient behavioral health settings.

Demonstrated experience providing supervisory or lead-level oversight of interdisciplinary staff in a mental health program.

Experience with high-acuity populations, including Veterans with serious mental illness, substance use disorders, PTSD, and co-occurring conditions.

Working knowledge of Mental Health Services, residential care requirements, and Joint Commission Behavioral Health standards.

Experience supporting staff scheduling, workload management, and coverage planning in a 24/7 environment. Familiarity with workload capture, productivity principles, and labor mapping.

Experience with quality management, performance improvement, and accreditation readiness. Ability to respond to emergent operational and patient safety issues and support incident follow-up.

Experience collaborating with Program Managers, Service Chiefs, HR and interdisciplinary teams. Measurement-based care and evidence-based mental health treatment.

Physical Requirements: Light lifting (under 15lbs), light carrying (under 15lbs), reaching above shoulder, use of fingers, walking (1hr), standing (1hr), repeatedly bending (1hr), operation of crane, truck tractor or motor vehicle, ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16" to Jaeger 1 to 4, far vision correctable in one eye to 20/20 and to 20/40 in the other, depth perception, and hearing (aid permitted).

Workload Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated.

However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations. Major Duties:

The Behavioral Health Program Manager provides leadership and oversight for assigned behavioral health programs, ensuring delivery of safe, effective, and evidence-based care.

The incumbent collaborates closely with the Associate Chief of Staff for Mental Health (ACOS/MH), program leadership, and interdisciplinary clinical teams to ensure delivery of high-quality, Veteran-centered, recovery-oriented care consistent with Veterans Health Administration (VHA) national priorities.

The position requires strong leadership skills, operational management expertise, and experience supervising interdisciplinary staff in a complex healthcare environment.

Major duties include but are not limited to: Program Leadership: Provides leadership and oversight for assigned Behavioral Health programs to ensure alignment with: VHA Mental Health policies and directives VISN operational priorities Joint Commission accreditation standards Whole Health and recovery-oriented care principles Leads program development, strategic planning, and implementation of initiatives that improve Veteran outcomes and access to care.

Supervisory Responsibilities: Provides leadership and supervision to interdisciplinary staff including: Registered Nurses Social Workers Psychologists Nurse Practitioners Psychiatrists Other behavioral health staff Responsibilities include: staff scheduling and coverage planning mentoring and professional development participation in recruitment and onboarding performance management and evaluation input Promotes a collaborative, interdisciplinary culture focused on Veteran-centered care.

Operational Oversight Monitors program performance and ensures compliance with VHA policies, regulatory requirements, and accreditation standards.

Responsibilities include oversight of: access to care metrics clinic utilization and productivity workload capture and labor mapping patient safety and incident review staffing models and operational efficiency Coordinates with service line leadership to address operational challenges and implement improvements.

Interdisciplinary Collaboration Collaborates with internal and external stakeholders including: Behavioral Health Service Line leadership Medical Service leadership Primary Care Mental Health Integration programs Community partners and referral sources VISN-level program leaders Ensures effective coordination of care across services and supports continuity of care of Veterans.

Crisis Response and Operational Support Provides leadership support during operational challenges including: emergent patient safety events staffing shortages or coverage issues incident investigations and corrective actions Assists Mental Health leadership in maintaining safe and effective program operations.

Quality Management and Performance Improvement: Leads quality improvement initiatives to enhance clinical outcomes and patient experience.

Responsibilities include: monitoring quality indicators and performance metrics supporting accreditation readiness implementing corrective action plans when necessary participating in facility quality and safety committees Promotes a culture of continuous improvements and patient safety.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory.

Work Schedule: Monday through Friday, 8:00am to 4:30pm, subject to change based on the needs of the facility.

Telework: Ad-hoc telework may be authorized in accordance with VHA telework policies and operational needs. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized.

Permanent Change of Station (PCS): Not authorized.