Regional Traffic Management Center Operator

Full Job Description

The Department of Transportation is seeking a Regional Traffic Management Center Operator to support its 24/7 operations within the Commonwealth of Pennsylvania.

In this role, you will help monitor traffic conditions, coordinate incident response, and ensure timely communication with field crews, emergency responders, and the traveling public.

Your work will play a key part in keeping roadways safe, reducing congestion, and supporting efficient transportation across the region.

Apply now and join a team dedicated to keeping Pennsylvania moving.

Requirements

In this role, you will support the operation of the Western Regional Traffic Management Center and its Advanced Traffic Management Software (ATMS) to help manage traffic conditions along the region’s Interstate and Expressway network.

You will use a network of Closed-Circuit Television (CCTV) cameras and traffic detection sensors to identify and assess both recurring and unexpected traffic issues that may affect freeway operations.

You will also operate CCTV systems and automated HOV controls, detection equipment, and signage to properly manage the daily opening and closing of the I-279/I-579 HOV Lane.

Another key responsibility includes gathering and distributing real-time traffic information to the traveling public through Variable Message Signs and recorded messages on the Highway Advisory Radio System.

Additionally, you will coordinate with the Pennsylvania State Police to dispatch Freeway Service Patrol vehicles during their operating hours to assist with incidents and keep traffic moving safely.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• The work schedule varies to ensure full coverage of this 24-hour Traffic Management Center and includes a 30-minute lunch period.

Telework: You may have the opportunity to work from home (telework) part-time up to 1 day per week after successfully completing one year in the position.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Bridgeville. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $45,907.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.