Recreation Assistant (Liberty)

Full Job Description

This position is located in the Single Sailor/Liberty Program, Morale, Welfare and Recreation (MWR) department, Fleet Activities Yokosuka, Japan.

The purpose of this position is to provide assistance in operation of the Liberty Center.

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.

Applicants are encouraged to be clear and specific when describing their experience level and KSAs.A qualified candidate possesses the following: High School Diploma or equivalent required.

(MUST submit proof at the time of application) 0-6 months general experience is preferred.

Incumbent must have a working knowledge of the Recreation Program Operation or experience providing recreational activities for young adults. Must be able to handle money accurately.

Ability to operate a cash register and personal computer. Incumbent must have basic accounting knowledge. Must possess good customer service skills.

Ability to communicate with customers by phone and in person. Major Duties:

The incumbent is responsible for the day-to-day operations of the Single Sailor Center and Recreation Center. Greets and welcomes patrons in a friendly and courteous manner.

Provides a casual and warm atmosphere. Enforces Center operating policies and procedures and ensures that all customers adhere to such policies and procedures.

Promotes harmony with and between patrons of the facility, following prescribed customer relations techniques. Discusses patron problems and complaints and attempts to resolve them satisfactory.

Maintains the Message Board and ensures that it is updated regularly. Keeps abreast of all MWR events and other recreational programs.

Acts as a receptionist for the Supervisor and staff, receiving visitors and telephone calls, personally answering questions regarding tour and event material, and referring other questions to cognizant activity personnel.

Coordinates patron requests for reservations of tours and special events. Answers patrons' questions by phone and inquiries on site. Assists in the setup and takedown of events.

Leads facility events and liberty tours. Monitors facility and event inventories. Perform other duties as assigned.