RECREATION ASSISTANT (FRONT DESK LEAD)

Full Job Description

This position will be assigned to Outdoor Recreation and is a Regular position with 20 guaranteed hours. Please refer to the benefits section below for more information.

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/20/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: To qualify, provide experience showing knowledge of operations management gained through an Outdoor Recreation operations or administrative position, which includes responsibility for various phases of operations.

Preferred experience which provides a working familiarity with the practical knowledge and/or experience of recreational activities, recreational equipment, and rental procedures.

Must be able to effectively use spoken and written forms of communication. Must possess skill in dealing with the public.

You will be evaluated on the basis of your level of competency in the following areas: Major Duties:

Assists management with workforce management, recruitment, coaching and training of team members, ensuring work schedules are followed.

Approves leave as delegated by management and informs Outdoor Recreation Director of employee disciplinary or performance issues.

Coordinates the details of recurring activities, special events, and joint community undertakings to make maximum use of resources.

Resolves customer inquiries and/or complaints concerning equipment and services.

Uses computer systems and software for equipment tracking, event reservations, inventory control, and cash accountability.

Provides oversight and accuracy of established procedures for cash deposits, daily accounting, and activity inventories.

Collects, maintains and analyzes data on number, type, and frequency of participation for Outdoor Recreation programs and equipment to justify expansion. Research new events and equipment ideas.

Orders and receives program supplies and equipment. Coordinates and executes marketing and advertising for Outdoor Recreation activities and equipment rental.

Assists the Outdoor Recreation Director in developing and implementing Operating Instructions (OI's) and/or policies for Outdoor Recreation.

Enforces facility/equipment usage requirements and limitations. Reports all noteworthy occurrences related to program operation to the Outdoor Recreation Director.

May assume the duties of the ODR Director in their absence. Adheres to all Federal, state, and local regulations and policies. Performs other related duties, as required.