Recreation and Parks Office Assistant - Nature and Environmental Centers - Non-Merit

Full Job Description

A Non-Merit vacancy exists in the Department of Recreation and Parks for an Office Assistant for the Nature and Environmental Centers.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

Regular Schedule: 34 hours per week. Plus, County benefits.

This position may require working fixed shifts (Monday-Friday) or rotating shifts, which may include at least two weeknights and weekends or holidays as needed.

Location
Nature and Environmental Centers
9831 Van Buren Lane, Cockeysville, Maryland 21030.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Definition of Responsibility
This is an in-person position responsible for staffing a public-facing front desk and is not eligible for any regular telework.
Greets and directs clients and visitors to the Nature and Environmental Center. Provides courteous, helpful assistance to visitors and staff.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from this list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.

Requirements

Job Purpose
Under general supervision, performs comprehensive word processing, typing, and other clerical duties in support of the Nature and Environmental Center Region of the Parks Division.

Examples of Essential Duties

• Answers and routes incoming calls from the Recreation and Parks main phone line.
• Manages incoming mail and packages by sorting and directing to appropriate recipients.
• Accepts and logs deposits from various Recreation and Parks sites.
• Responds to inquiries of a routine nature regarding department programs and policies in person, by telephone, or by regular or electronic mail.
• Uses automated office systems, such as email, calendar/scheduling, and word processing computer software to prepare a variety of flyers, letters, memos, meeting schedules, and other material from draft or specific instructions.
• Creates, duplicates, and distributes flyers, letters, memos, and other documents.
• Establishes and maintains confidential alphabetical, chronological, or subject matter files and records.
• Assists with registration of programs and/or special events.
• Assists in the preparation of personnel-related documents and forms.
• Operates office machinery, such as computers, photocopiers, calculators, telephones, scanners, and printers.

Examples of Other Duties
Creates and maintains office spreadsheets, databases, and logs to track data using Microsoft Excel. Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space. Performs other related duties as required.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all essential job functions for each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Education and Experience
Possession of a high school diploma or an appropriate equivalent;
Plus
One year of typing, word processing, or secretarial experience.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Additional education related to secretarial/word processing may be substituted on a year-for-year basis for the required experience.

Preferred Experience
At least one (1) year of experience in a position that requires significant time spent creating and/or transcribing documents using word processing software and extensive telephone and in-person customer service interaction.

Knowledge, Skills and Abilities

• Knowledge of modern office methods and procedures, including filing systems.
• Knowledge of spelling, grammar, and arithmetic.
• Knowledge of creating flyers and other marketing materials using relevant software.
• Knowledge of word processing.
• Skill in the operation of office machines as listed in essential duties.
• Skill in the use of word processing software.
• Skill in responding to inquiries and handling routine complaints.
• Ability to communicate effectively.
• Ability to perform basic mathematical computations.
• Ability to set up and maintain paper and electronic filing systems.
• Ability to use automated office systems.
• Ability to establish and maintain effective working relationships.
• Ability to type from plain copy at a rate of 40WPM.
  
  

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of professional licenses, certifications, and education to meet the position's required and preferred qualifications. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN: Office Assistant - Non-Merit - Rec and Parks
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of the training and experience they stated in their application, including their answers to the supplemental questions. Applicants must clearly and completely state the dates and duties of past and present experience for evaluation purposes.

Additional Information

Physical and Environmental Conditions
Positions may require working fixed shifts (Monday-Friday) or rotating shifts, which may include at least two weeknights and weekends or holidays as needed.

The work in these positions is sedentary, with occasional walking/or lifting, or other restricted physical activities.

Positions are located in recreation community offices in parks or campuses and may be an isolated, secluded, and/or solitary work environment.

Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to, criminal background, education, and fingerprinting checks.