Records Manager

Full Job Description

If you like to work independently and exercise judgment in office specialties and perform complex production tasks, then this job is for you! The Department of Public Safety is looking for a Records Manager to provide secretarial and administrative support.

Principle Duties:
This position will require specialized office skills plus, comprehensive knowledge of pertinent rules, regulations, polices and procedures.

• Filling and coordinating GRAMA requests
• Helping with public exchanges requiring thoughtful communication and positive interpersonal skills
• Processing a variety of agency confidential documents by reviewing for accuracy and completeness, updating information, and evaluating against policy
• Providing the public and others with information and assistance to complete forms and applications
• Retrieving data found in databases to generate requested reports
• Verifying data entry by comparing the source document against input data, utilizing automated verification system, using dual entry or other verification technique
• Maintaining and creating files or record keeping systems
• Sorting, labeling, filing and retrieving documents, or other materials.
• Receiving, researching, and responding to incoming questions or complaints.
• Providing information, explaining policy and procedures, and facilitating a resolution.
• Monitoring, tracking, and following up on documentation, case files or other assignments to ensure appropriate timelines are met and action completed.
• Writing/originating correspondence, documentation, and other written communication.
• Processes payments for authorized reports and files timely financial paperwork as required

The Ideal Candidate:

• Is a current DPS employee
• Has professional customer service skills
• Has great communication skills
• Has computer skills with Word, Excel, etc.
• Knows how to deal with people in a manner which shows sensitivity, tact and professionalism

Supplemental Info:

• Only those selected for an interview will be contacted

Benefits:
The State of Utah offers a total compensation package that consists of much more than your paycheck. Some of the generous benefits that the State of Utah provides are: 3 medical plans, 3 dental plans, 4 vision plans, 401K match, 104 hours of annual leave, 104 hours of sick leave, 12 paid holidays, free counseling & wellness benefits and much more. Competitive benefits that begin on DAY ONE OF EMPLOYMENT! https://dhrm.utah.gov/why-utah/benefits/

About DPS
The Utah Department of Public Safety (DPS) is comprised of 12 divisions and bureaus that include the Utah Highway Patrol, the Division of Emergency Management, Driver License division, Statewide Information and Analysis Center (SIAC), State Bureau of Investigation (SBI), State Fire Marshal, Highway Safety Office, Communications, State Crime Lab, Bureau of Criminal Identification, and Peace Officers Standards and Training (POST). The DPS dive team, aero bureau, CERT team and Public Protection Unit (PPU) also fall under the Department of Public Safety. DPS is made up of more than 1,500 state employees who are stationed across Utah.

The Department of Public Safety offers a unique and rewarding employment opportunity. More information about our agency can be found here.