QA/CQI Social and Health Program Consultant 4 (SHPC4) - Spokane

Full Job Description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally, and academically, nurtured by family and community."

Job Title: QA/CQI Social and Health Program Consultant 4 (SHPC4)
Location: Spokane, WA (This position can be located anywhere within Region 1 and will require travel to all field offices in the region. For a detailed view of DCYF's regional boundaries, Click Here.)
Closes: 1/2/26
Salary: $6414 - $8628

DCYF is looking for a dynamic Program Consultant to join our amazing Region 1 Quality Assurance/Continuous Quality Improvement (QA/CQI) team, which includes 10 field offices encompassing 13 counties in Eastern Washington. Apply today if you would like to make improvements to Child Welfare practice and make a difference in the lives of children, youth, and families!

Click here to learn more about DCYF.

The Opportunity:
This Social and Health Program Consultant 4 (SHPC4) position monitors implementation and practice related to program policies and procedures in Region 1, Field Operations. This includes consultation and analyzing data, providing reports, and written feedback to caseworkers and leadership. This position requires extensive knowledge of federal and state child welfare laws and regulations, department and statewide policies, agency values, mission reform plan mandates, and procedures to maintain program consistency, best practice initiatives, and strength-based family practices.

Some of what you will get to do:

• Evaluate and interpret federal and state laws, regulations, and DCYF policies and procedures as they apply to regional operations and provide input to ensure continuous improvement of implementation.
• Develop and lead case reviews and case review processes that engage local offices and regional staff in pre- and post-case reviews and monitor individual office performance on key child welfare outcomes related to the safety, permanency, and well-being of all children in the region.
• Review and analyze practice recommendations stemming from regional, statewide, and federal case reviews.
• Provide QA/CQI technical assistance to regional offices, individuals, and groups.
• Develop and monitor performance improvement plans within the offices and region.
• Provide information to staff regarding practice and performance based on data analysis and guidance on performance improvements.
• Mentor, teach, train, and provide consultation related to child welfare practice, policy, and procedures.

Required Qualifications:
Equivalent education and experience totaling six years in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR
One year of experience as a Social and Health Program Consultant 3 or equivalent,
OR
Two years of experience as a Social and Health Program Consultant 2 or equivalent,
OR
A Bachelor's degree in social work, a health or social science, public administration, or a related field; AND five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,
OR
A Master's degree or higher in social work, a health or social science, public administration or a related field, AND four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs,
AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Note: Two years of paid social service experience must include assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units).

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Working knowledge of the pages and information collected in and reported from Washington’s electronic child welfare records system, FamLink.
• Previous demonstrated ability to track plan effectiveness and programmatic/case outcomes while working as a team member with management to integrate and sustain the program model in local/regional child welfare practice.
• Previous demonstrated risk assessment and safety assessment skills.
• Working knowledge of developing effective safety plans that reduce future risk of child abuse/neglect and improve child safety.
• Previous demonstrated ability to prepare clear, accurate, and comprehensive reports or documents.
• Previous demonstrated knowledge and understanding of culturally competent best practices in case planning and decision making.
• Previous demonstrated knowledge and understanding of the connection between research, data, and practice.
• Working knowledge of child injury dynamics.
• Working knowledge of child development, including early childhood brain development.

How do I apply?
In addition to completing the online application, applicants must attach the following documents to their profile to be considered for this position:

• Cover letter
• Resume
• Transcripts - if applicable to qualifications (Unofficial transcripts are acceptable for application submission)

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving.

We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.

If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This recruitment may be used to fill multiple vacancies.

This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S.

Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org.

Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

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