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Public Safety Records Clerk (Internal Hennepin County applicants only)
Hennepin County
Sheriff's Office
Location
Minneapolis, Minnesota, 55487
Salary
$46,800 - $68,191.79
per year
Type
Full Time
More Library & Records jobs →Closes
February 11, 2026
Job Description
Summary
This job involves working in a busy county jail facility, where you'll handle tasks like interviewing new inmates, taking photos and fingerprints, managing records, and responding to information requests from the public and agencies.
It's a fast-paced role in a 24/7 secured environment, requiring flexibility for various shifts including nights and weekends.
A good fit would be someone with a positive attitude, strong people skills, and the ability to stay calm under pressure while dealing with sensitive situations.
Key Requirements
- Current regular or probationary Hennepin County employee (limited duration employees ineligible)
- Two or more years of office clerical experience, or 18 months plus completion of Office Specialist Pathway Training program
- Education may substitute for experience on a month-for-month basis (3 semester credits = 1 month)
- Ability to work all shifts, including 6 a.m., 2 p.m., 10 p.m. starts, weekends, and holidays; full availability required
- Strong customer service skills for diverse populations, handling confidential information
- Proficiency in data entry, multitasking with multiple computer applications, and meeting deadlines
- Ability to obtain Minnesota Criminal Justice Information Systems (CJIS) clearance
Full Job Description
Make a positive impact during a difficult transition for individuals entering our Public Safety Facility. Join us as a Public Safety Records Clerk where your main responsibilities will be completing interviews, taking booking photos, and performing system inquiries. Our Public Safety Facility's Central Records unit operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a positive attitude, strong customer service skills, and work well under pressure in varying environments.Location and hours:
This position is located at the Public Safety Facility in downtown Minneapolis at 401 South 4th Avenue, Minneapolis, MN 55415. Central Records is in a secured facility that operates 24 hours per day, seven days per week. Typical work hours are eight hours, and shifts may start at 6 a.m., 2 p.m., or 10 p.m., and may include weekends and holidays. Shift and weekend differential are paid for qualifying hours. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered.
About the position type:
This is a full-time benefit earning position. You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees are not eligible.
This position is internally classified as a Public Safety Records Clerk.This is a full-time benefit earning position. You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees are not eligible.
Click here to view the job classification specification.
In this position, you will:
- Initiate and maintain master booking records and warrant files.
- Complete inmate interview, booking photo, fingerprint identification, and other system queries.
- Process warrants for initial entry and verification, accept bail/bond, set court dates, and document actions.
- Utilize Minnesota Justice Information Services (MNJIS) and National Crime Information Center (NCIC) to perform computer inquiries.
- Provide fingerprinting services to the public.
- Respond to requests for information from the public and other criminal justice agencies in accordance with Minnesota Data Practices requirements.
- One of the following:
- Two or more years of office clerical experience.
- 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
- Note: Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.
- Experience:
- Providing face-to-face or over the phone customer service to a diverse population.
- Providing customer/client service navigating multiple computer applications simultaneously.
- Performing data entry from paper documents and forms into a computer system.
- Using Microsoft Office Suite (Word, Excel, and Access), Internet Explorer, Outlook, and/or comparable programs.
- Handling multiple complex and simultaneous tasks while recognizing priorities and meeting deadlines.
- Handling confidential information.
- Ability to:
- Obtain a State of MN Criminal Justice Information System (CJIS) certification within 12 months.
- Understand and abide by Hennepin County’s core values and non-discrimination and respectful workplace policy.
- Handle requests and/or complaints from inmates and the public in a confidential manner.
- Establish and maintain rapport with staff and the public.
- Work collaboratively as part of a team.
- Work with an increasingly diverse population.
About the department:
The Hennepin County Sheriff's Office serves the county's 1.2 million residents. State law mandates most of the sheriff's office duties, including managing the county jail, providing security to the district court, and patrolling the waterways in the county.
The Sheriff's Office also runs specialized initiatives like Criminal Information Sharing and Analysis (CISA), Violent Offender Task Force (VOTF), Crime Scene Investigation, Criminal Investigation, Community Outreach and Employee Wellness. The mission of the Hennepin County Sheriff's Office is providing quality professional services while building meaningful relationships that are sustainable within our communities, and with our partners, to ensure justice and safety for all.
About Hennepin County:
The Hennepin County Sheriff's Office serves the county's 1.2 million residents. State law mandates most of the sheriff's office duties, including managing the county jail, providing security to the district court, and patrolling the waterways in the county.
The Sheriff's Office also runs specialized initiatives like Criminal Information Sharing and Analysis (CISA), Violent Offender Task Force (VOTF), Crime Scene Investigation, Criminal Investigation, Community Outreach and Employee Wellness. The mission of the Hennepin County Sheriff's Office is providing quality professional services while building meaningful relationships that are sustainable within our communities, and with our partners, to ensure justice and safety for all.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge.
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge.
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.
If you have any questions, please contact:
Hennepin County Human Resources department
Submit a request at hennepin.us/ask-hr or 612-348-7855
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