Prosthetic Representative

Full Job Description

The position is located with the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Robley Rex VAMC Louisville KY, Prosthetic and Sensory Aids Service (PSAS).

The incumbent serves as a Prosthetic Representative. The incumbent works on various prosthetic and sensory aids assignments for PSAS.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education.

Individual must meet at least one of the requirements below. (1) Experience.

One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or (2) Education.

A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business.

The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management.

This course work may have been completed within the degree or in addition to the degree; or (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates: GS-5 Prosthetic Representative (Entry Level) Experience.

None beyond the basic requirement. GS-7 Prosthetic Representative (Developmental Level): (a) Experience.

In addition to the basic requirements, one year of creditable experience equivalent to the GS-5 grade level, directly related to the position to be filled.

(b) Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1.

Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services. 2.

Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits. 3.

Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely. 4.

Ability to monitor contractors and vendors for compliance with contract requirements. GS-9 Prosthetic Representative (Developmental Level): (a) Experience.

In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR, (b) Education.

Education equivalent to two full years of progressively higher-level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business.

The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management.

This course work may have been completed within the degree or in addition to the degree. (c) Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1.

Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management. 2.

Ability to organize, prioritize, and monitor actions to ensure timeliness. 3. Ability to understand and articulate the benefits program options available.

This includes communicating with patients, caregivers, health care providers and vendors. 4.

Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations. 5.

Ability to work effectively with a clinical team and provide recommendations for prosthetic devices. GS-11 Prosthetic Representative (Full Performance Level): (a) Experience.

In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled.

(b) Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity.

2.

Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work.

3. Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives.

This may include preparing reports in various formats and presenting data to various organizational levels. 4. Ability to assist in staff development, outcome management, and strategic planning. 5.

Ability to act as liaison between staff to resolve informal employee complaints and concerns. 6.

Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements.

Preferred Experience: Must have Prosthetic experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-07 to GS-11.

DRIVER'S LICENSE REQUIREMENT: This position requires a current, valid, state-issued driver's license. NOTE: We cannot accept photographs.

Therefore, please do not submit a copy of your driver's license with your application package.

If an interview is requested, you may be required to provide a copy of your valid state-issued driver's license.

Physical Requirements: Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical, mental and emotional capacities, without endangering their health or the health of their co-workers.

See VA Directive and Handbook 5019. Major Duties:

VA Careers - Prosthetics: https://www.youtube-nocookie.com/embed/3NUvF5jjErQ Duties include, but not limited to: Serves as Prosthetic Representative performing a variety of technical, administrative, and analytical prosthetic related assignments.

Maintains awareness of VA's VHA's, and PSAS's requirements by governing bodies, i.e.

The Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF) and American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC).

Ensures requests for items or services are complete and received under established timeframes.

Confers with contractors, vendors, and other health care workers regularly regarding procurement needs, referring to senior staff for guidance as needed.

Works in collaboration with supervisor and senior staff to plan, draft, develop, and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement.

Procures materials, supplies, and equipment; familiar with inventory stock and works collaboratively with Supply Chain to provide oversight of prosthetic service inventories.

Refers Veterans to proper clinical area for evaluation with guidance from supervisor and senior staff.

Keeps abreast of current issues in the health care industry and technological advancements and provides subject-matter expertise to VHA and PSAS's senior officials as needed.

Serves on local facility committees, workgroups, and teams to address a variety of PSAS issues, initiatives, and projects.

Monitors and analyzes PSAS compliance reports, Delayed Order Report, aged credit card transactions, compliance metrics and scorecards. Develops tools that monitor VHA's quality assurance program.

Analyzes and interprets data for trends and provides guidance to improve quality assurance, policies, and procedures.

Reviews, interprets, and applies laws concerning benefits available to disabled patients.

Maintains awareness regarding medical and psychological problems related to patients need to use prosthetic devices. Authorizes the purchase, fabrication, fitting, or repair of prosthetic devices.

Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not available Telework: Ad-hoc only Virtual: This is not a virtual position.

Functional Statement # 41167-F, 41142-F, 41143-F, 41144-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized