Prosthetic Clerk

Full Job Description

This position performs a wide range of clerical functions and supporting various professionals within the Prosthetics & Sensory Aids Service Office.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/25/2026. Time-In-Grade Requirement: Advancement to positions up to GS-5.

Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: 1) Responsible for providing administrative support to an office; 2) Collect, compile and track data and information; 3) Process documents and reports; 4) Establish, update and maintain office files and records; 5) Perform automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite.

Transcripts must be submitted at time of application. OR, Combination: Applicants may also combine education and experience to qualify at this level.

You will be rated on the following Competencies for this position: Organizational Awareness Performance Measurement Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily performed in an office setting with other program professionals.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

As the Prosthetics Clerk, you will: Supervise the reception area (e.g., screen telephone calls, routing calls and receive clients and visitors Use word processing software to produce a variety of documents Operate and maintain a wide variety of office equipment and computers, maintain ADP security Review and distribute electronic consults for prosthetic equipment and services to appropriate representative Assist Veterans by researching and issuing appropriate requested prosthetic items available in stock Update inventory data and complete consult for services rendered Receive, review, and distributes incoming mail to appropriate personnel Assist purchasing agents with packaging and mailing prosthetic supplies to clients Obtain, review and maintain office records including determine client entitlement Work Schedule: Monday through Friday, 07:30am-4:00pm Telework: Ad hoc Virtual: This is not a virtual position.

Position Description/PD#: Prosthetic Clerk/PD00810A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required