Program/Project Coordinator Senior (HMIS)

Full Job Description

2026 Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2,000 Annually

Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation County matches up to $2,000 a year

• Administers large-scale programs and/or projects that have County-wide impact.

• Works independently, under limited supervision, reporting major activities through periodic meetings.

The primary responsibility of this role is to lead, coordinate, and manage all HMIS-related projects and initiatives.

This includes direct supervision of HMIS staff, providing daily guidance, delivering performance evaluations, and offering ongoing coaching and mentoring.

As this program is grant-funded, the role also requires routine budget reconciliation and oversight of grant utilization.

Minimum Education and Experience Requirements

• Requires a Bachelor's degree from an accredited college or university with major coursework in business, public administration, computer science, information technology, or closely related field. (One year of relevant experience may be substituted for each year of required education.)

• Requires four (4) years of experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of Information Technology in the Public Social Services Industry or closely related experience.

Special Certifications and Licenses

Possess and maintain a valid Florida Class E Driver's License based on area of assignment.

Preferences

• Masters or higher degree in related field

• Six Sigma Certification

• Project Management Certification

• Two (2) or more years of using data analytics tools such as: Crystal Reports, SQL Server Reporting Services (SRSS), Tableau, or similar software tool

• Three (3) or more years of experience with Homeless Management Information Systems (HMIS)

Requirements

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
• Plans, develops, authorizes, implements, supervises and evaluates programs/projects, activities and services on a large scale with County-wide impact; prepares reports, analyzes and interprets data.
• Coordinates and manages all aspects of a program or project which has operational responsibility of a major scope, a large-sized budget and provides a critical County service.
• Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures.
• Lead and facilitate presentations of the HMIS business application for training, user group administration, and engagement with HCoC partners, HCoC subcommittee members of the Performance, Operations, Needs and Gaps (PONG Data Group), and internal stakeholders of the Housing, Operations, Solutions and Supports Division (HOSS).
• Conducts special research in conjunction with a project/program, analyzes data, and makes recommendations based upon research.
• Manage HMIS data functions, including data system acquisition, performance analysis, data quality improvement, dashboard development, and presentations to the HCoC Committee and Board.
• Identifies and understands agency/business needs, contractual business requirements, and regulations governing local, state and other requirements, confidentiality obligations, warranties, liabilities, indemnification, termination clauses, breach, and remedies.
• Communicates business risks to project manager, senior/executive management, and approving authority for assessment and approval, while focusing on comprehending client-agencies' needs and business processes.
• Coordinates with state and local agency partners on projects and programs, community outreach, media relations and regional and various services; may assist with press releases and responses to media.
• Advises and assists the Department and Division Directors on all operational and technical matters related to the section(s) or function(s) assigned.
• Defines agency goals and objectives, develops and recommends policies and operating procedures.
• Administers internal/external communications and public outreach activities for Division; manages and coordinates outreach efforts with other County divisions as well as other local and state governments, and partnering agencies.
• Prepares Commission agendas, including editing, posting and planning.
• Provides assistance and training of agency staff and contracted services providers. May oversee the Agency's training program; schedules and/or delivers training and outreach opportunities for employees and the vendor community respectively.
• Plans, organizes and implements a compliance and monitoring program, conducts contract central audits, field documentation reviews, investigations or management studies.
• Plans, directs and supervises the activities of staff.

Ensure timely and accurate submission of all federal, state, and local regulatory reports, including but not limited to: Longitudinal Systems Analysis (LSA), System Performance Measures (SysPM), Annual Performance Reports (APR), Point-In-Time Count (PIT), and Housing Inventory Count (HIC).

In addition, the coordination and submission of all local and state-level ESG-CAPER.

• Collaborate proactively with the HCoC/PONG/HOSS and all HMIS participating and non-participating agencies to ensure data accuracy, integrity, and alignment with Continuum performance expectations.
• Facilitate quarterly Agency Admin Meetings, including system updates, program information, role expectations, and other HMIS-related topics.
• Performs related work as assigned.
Competencies

Manages Complexity:Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

Decision Quality:Makes good and timely decisions that keep the organization moving forward. Ensures that people's decisions comply with policies and standards.

Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives.

Strategic Mindset:Seeing ahead to future possibilities and translating them into breakthrough strategies.

Provides a clear picture of the organization's vision and strategy and what the team needs to do to realize them.

Develops longer-term strategies that capitalize on the organization's distinct capabilities and emerging trends in the market.

Plans and Aligns:Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies.

Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.

Communicates Effectively:Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

Situational Adaptability:Adapts approach and demeanor in real time to match the shifting demands of different situations.

Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.

Qualifications

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Typically performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Varies by work location.

Additional Information

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies^©.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities.

We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers.

County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.