Program Support Assistant

Full Job Description

The Program Support Assistant provides administrative and programmatic support in the Research Service of the White River Junction VA Medical Center (WRJVAMC).

Serves as the principal provider of support to the Research and Development Committee (R&DC), Institutional Review Board (IRB) and the Research Safety Subcommittee (SRS), the Associate Chief of Staff for Research, and the Director of Research Operations, and will be the initial contact person for principal investigators.

To apply for this position, you must have the following qualifications: To qualify for this position at the GS-6 level, you must meet the following: SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience, equivalent to at least the GS-5 grade level, that equipped you with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience is: assisting with computer access requests, maintaining program administrative supplies and office equipment and assisting with tracking data for research programs.

To qualify for this position at the GS-7 level, you must meet the following: SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience, equivalent to at least the GS-6 grade level, that equipped you with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience is: assisting with computer access requests, maintaining program administrative supplies and office equipment and assisting with tracking data for research programs, as well as performing all research and development support activities, reviewing the completeness all research proposals and general administrative support duties.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities will include: Provide all staff support to the various R&D committees which are responsible through the Chief of Staff and the Director of WRJVAMC for maintaining high standards throughout the research program.

Independently review for completeness all research proposal submissions from principal investigators.

Complete mandatory forms and supporting documents, training, and assisting investigators with the mandatory submission software.

Responsible for keeping up to date on all new software roll outs and changes in computer procurement, assisting personnel with computer issues as a first line of troubleshooting.

Research credentialing, Government Purchase Card procurement, timekeeping, ensuring competency and education program is maintained and all education is up to date.

Schedule staff and other meetings as required and maintains an orderly and adequate level of program administrative supplies.

Perform other related duties as assigned Work Schedule: Monday - Friday; Full - Time, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for ad hoc telework.

Telework eligibility will be discussed during the interview process.