Program Support Assistant

Full Job Description

This Program Support Assistant position is located at a VA medical facility in the Health Professions Education (HPE) Office (HPEO).

The purpose of this position is to coordinate administrative and support services to assist the HPEO in fulfilling requirements related to VHA's academic mission and program requirements of Office of Academic Affiliations (OAA) and HPE accrediting bodies.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/06/2026 NOTE: You MUST include qualifying specialized experience employment periods in mm/yyyy to mm/yyyy format on your resume and indicate Full-Time or Part-Time (if Part-time, must include # of hours worked per week).

AND, if you have held a Government position, that position's grade level MUST be listed on your resume; Failure to include all requirements in your resume will result in disqualification.

Please refer to https://www.usajobs.gov/help/faq/application/documents/resume/what-to-include/ for additional information on resume requirements.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-05 position time-in-grade requirements do not apply, <5CFR300.604> You may qualify based on your experience and/or education as described below: In order to qualify for this position at the GS-6 level, you must possess the following: Specialized Experience: One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service.

Specialized experience includes experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service In order to qualify for this position at the GS-7 level, you must possess the following: Specialized Experience: One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-7), and that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-6) in the Federal service.

Specialized experience includes experience where you were responsible for providing administrative support functions within a healthcare facility; experienced with procurement processes necessary to obtain goods and services for an office; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; assisting in the formulation and execution of budget estimates to include updating budget spreadsheets which are used in briefings; collecting, compiling and tracking data and information; and researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues.

Major Duties:

Major duties include, but are not limited to: Provide technical and administrative guidance necessary to achieve efficient service operations within the VA medical facility and maintain stakeholder satisfaction.

Prepare and tracking documents and correspondence to coordinate actions and close action items.

Anticipate obstacles to operational management that are likely to interfere with the accomplishment of objectives and takes or recommends the necessary action to prevent their occurrence.

Provide administrative orientation and training to new employees within HPEO.

Serve as the timekeeper for and is familiar with timekeeping codes and the process for validating and processing timecards accurately.

Manage and maintain electronic files and program data in SharePoint and on shared drives. Provide support for HPE Office staff in data collection, data entry and financial analysis work.

Prepare and distributes approved agendas, prep materials, and minutes of meetings.

Overseeing logistics, planning, and preparation for HPEO meetings including scheduling, materials, travel and lodging arrangements, and special events. Performing other duties as assigned.

Work Schedule: 7:30AM-4:00PM Telework: Ad Hoc Position Description/PD#: Program Support Assistant/PD99463S and PD99462S Relocation/Recruitment Incentives: Not Authorized