Program Specialist III, CEO - Workers' Compensation

Full Job Description

When to Submit Your Application: The application filing period will begin on Wednesday, October 15, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

No withhold will be allowed for this examination. Required experience/education must be fully met at the time of filing and clearly indicated on the application.

Type of Recruitment: We welcome applications from everyone.

Check Out Our Outstanding Benefits!
Click here to see a list of employee benefits.

Why Work for Us?
With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 39 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee.

The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country.

Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

The Opportunity
We are pursuing qualified candidates to fill Program Specialist III, CEO positions within the Chief Executive Office’s Workers’ Compensation section. The position provides professional services to operating departments regarding complex problems in the administration of Workers’ Compensation.

Requirements

Position Responsibilities

• Assists in resolving complaints/problems related to Workers’ Compensation
• Assists in developing new or updating current Workers’ Compensation programs, policies, and procedures
• Monitors the Los Angeles County Self - Insured Workers' Compensation program
• Prepares various complex documents (e.g., detailed settlement authorizations, fiscal reconciliations, reports, policies and procedures, instructional materials, charts, graphs, tables, retro – temporary disability forms) related to Workers’ Compensation with investigative, factual and analytical data
• Assists in conducting or conducts formal training sessions/oral presentations related to the Los Angeles County Self - Insured Workers' Compensation program
• Stays current on knowledge related to the Workers' Compensation program

For more information, please view the classification specification: Program Specialist III, CEO

Qualifications

Requirements to Qualify

Three (3) years of journey-level experience, within the last five (5) years, administering or adjusting California workers' compensation indemnity claims, -AND- possession of a valid California Self Insurance Certification of Achievement, obtained by passing the California State Self Insurance Plans exam.

License
A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

Certificate Information
Applicants must demonstrate that they have successfully passed the California State Self Insurance Plans (SIP) exam by uploading and attaching a legible copy of their California Self Insurance Certification of Achievement with their application. Alternatively, documents may be emailed to Jasmine Hines at JHines@hr.lacounty.gov within seven (7) calendar days of applying. If we do not receive verification of certification completion, you will not be permitted to continue in the examination process.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or emailing to the exam analyst.

Physical Class II
Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Veteran's Credit Information
If you are a veteran, you may be eligible for veteran’s credit, which is an additional 10 points added to a passing score. To be considered, we will need to review a copy of your DD214, so please include as an attachment with your application, or email it to JHines@hr.lacounty.gov as soon as possible. Submitting your DD214 promptly helps ensure smooth and timely processing.

Out of Class experience will not be accepted for this examination.

Additional Information

Once we have identified that you meet our requirements, we will email you a notification, inviting you to participate in the following assessments:

Our Assessment Process: This examination will consist of THREE (3) parts:

Part I: A Multiple-choice and/or simulation assessment(s), weighted at 50%, assessing:

• Verbal Ability
• Deductive Reasoning
• Professional Potential
• Achievement
• Coping with Uncertainty
• Responsibility
• Working to High Quality Standards
• Willingness to Learn
• Maintaining Good Working Relationships
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Adapting to Change

Only those candidates that achieve a passing score of 70% or higher on Part I of the examination will advance to Part II - Evaluation of Training and Experience.

Part II: An evaluation of Training and Experience, weighted at 25%, assessing:

• Professional Technical Knowledge
• Political & Organizational Navigation
• Customer Service
• Data Analysis and Problem Solving

Only those candidates that achieve a passing score of 70% or higher on Part I and Part II of the examination will advance to Part III - The Writing Assessment.

Part III: A Writing assessment, weighted 25%, assessing:

• English Structure and Content
• Written Expression
• Prioritizing Information

Candidates who meet the requirements and achieve a passing score of 70% or higher on each weighted test part will be placed on the eligible register.

Exam Review
Some exam components are not subject to review by candidates. Multiple-choice and/or simulation assessments are not reviewable by candidates per Civil Service Rule 7.19.

Transfer of Test Responses

• If you have taken identical components recently for other exams, your responses may be automatically transferred to this exam.

• This examination contains test components that may be used on future exams, and your responses could be transferred to that exam.

Test Preparation
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help with preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests/.

Eligibility and Vacancy InformationCandidates who passed the assessment(s) are placed on an eligible register in the order of their score group for a period of six (6) months.

We will use this register to fill vacancies within the Chief Executive Office’s Workers’ Compensation section as they occur.

Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. How to ApplyWe only accept applications filed online. Applications submitted by U.S.

mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made.

Falsification of information could result in refusal of application or rescission of appointment.

Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements.

Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address.

If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox.

It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part.

Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail:

• info@governmentjobs.com
• talentcentral@shl.com
• noreply@proctoru.com
• donot-reply@amcatmail.com
• jhines@hr.lacounty.gov

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to Governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.

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Anti-Racism, Diversity, and Inclusion (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States.

We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race.

We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application.

Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodation Coordinator: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800) 735-2929
California Relay Services Phone: (800) 735-2922

Department Contact Name: Jasmine Hines
Department Contact Phone: (213) 433-3482
Department Contact Email: JHines@hr.lacounty.gov

Exam Number: M08177-R