Program Specialist

Full Job Description

This position is located in the Facilities Management Service (FMS) of the VA Medical Center in Albany, NY.

MINIMUM QUALIFICATIONS GS-07: One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position.

To be creditable, specialized experience must have been equivalent to at least the GS-05 grade level.

Examples of specialized experience include: managing multiple construction projects simultaneously; applying knowledge of construction design, infrastructure, and building codes; and installing, testing, maintaining, and repairing mechanical and building components and systems.

This experience must be detailed in your resume to receive credit. ~OR~ SUPERIOR ACADEMIC ACHIEVEMENT (SAA) GS-07: A bachelor's degree with SAA fully qualifying.

Applicants who wish to apply under this provision must submit proof from their educational institution that they meet one of the criteria listed below.

To qualify for SAA, applicants must have completed all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and meet one of the following: Rank in the upper one-third of your class in the college, university, or major subdivision.

A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study.

A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study.

Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies.

For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp. For more information regarding SAA please visit http://www.opm.gov/qualifications/SEC-II/s2-e5.asp#e4f.

~OR~ EDUCATION SUBSTITUTION GS-07: One year of graduate education in an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study.

If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Transcripts required.

~OR~ MINIMUM QUALIFICATIONS GS-09: One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position.

To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level.

Examples of specialized experience include: managing multiple construction projects simultaneously; applying knowledge of construction design, infrastructure, and building codes; installing, testing, maintaining, and repairing mechanical and building components and systems; evaluating project/program effectiveness and efficiency and recommending improvements; and developing training programs, materials, and user guides to ensure employee compliance.

This experience must be detailed in your resume to receive credit.

~OR~ SUBSTITUTION OF EDUCATION GS-09: A master's degree, equivalent graduate degree, 2 years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D.

in a related field from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study.

If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Transcripts required.

MINIMUM QUALIFICATIONS GS-11: One year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position.

To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level.

Examples of specialized experience include: managing multiple construction projects in a healthcare/hospital environment simultaneously; applying knowledge of construction design, infrastructure, and building codes; installing, testing, maintaining, and repairing mechanical and building components and systems such as audio/visual, telecommunications, badge and physical access, and safety; evaluating project/program effectiveness and efficiency and recommending improvements; and developing training programs, materials, and user guides to ensure employee compliance.

This experience must be detailed in your resume to receive credit.

~OR~ SUBSTITUTION OF EDUCATION GS-11: A Ph.D., equivalent doctoral degree, 2 years of progressively higher level graduate education leading to such a degree, or an LL.M.

in a related field from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

One year of full-time graduate education is the number of credit hours that the school attended has determined to represent 1 year of full-time study.

If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Transcripts required.

*EQUIVALENT COMBINATIONS of graduate education and experience as described is qualifying for each grade level.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Development Analysis & Instruction Designing and creating technology implementation plans and training modules; Determining the need for additional subject matter information and meeting with representatives within the organization to obtain it; Establishing contacts within and outside the organization to obtain needed information including seeking it through direct discussion; Designing evaluation tools for technology programs, analyzing satisfaction data, recommending program improvements; Developing and analyzing project plans to track new initiatives, monitoring outcomes for sustainment projects, and testing to determine effectiveness and efficiency of training; Conducting technology needs assessments and ensuring staff meets training requirements; Designing, evaluating, and developing sustainment monitoring programs, Quality Assurance programs, and training plans, and serving as documentation custodian for all projects; Developing, revising, and/or maintaining course work for programs; Providing technical assistance to end users during training implementation and sustainment phases; Providing ongoing advice and assistance during technology project implementation; Managing assigned projects and determining the need for and initiating changes/updates; Adapting and/or revising projects as needed to resolve user issues or changes in subject matter; Providing advice and assistance in the resolution of conventional problem and issues regarding program operations.

Programmatic Support Performing administrative work for the FMS operations team by monitoring projects, reviewing records, and creating multiple-point schedules for complex initiatives; Maintaining fiduciary oversight of the projects assigned to the FMS operations team; Researching potential projects, developing and identifying goals and action plans, coordinating meetings with participants, and leading projects; Managing the equipment inventory and researching potential upgrades/replacements; Conducting periodic audits and managing records to ensure compliance with requirements; Receiving directives and correspondence and incorporating changes to policies that may impact projects.

Outreach Acting as a collateral member of the outreach workgroup and completing outreach activities either independently or with a team; Enrolling patients, presenting to groups, performing engagement activities, and making outreach calls to assist the organization in meeting its goals; Performing related duties as assigned.

Work Schedule: Monday through Friday, 8:00am - 4:30pm. Recruitment & Relocation Incentives: Not authorized.