PROGRAM SPECIALIST 5 - VIN Officer Supervisor

Full Job Description

About the Division:

About the Position:
The VIN Officer Supervisor position supports that mission by Supervising VIN Officers who conduct VIN inspections to examine and verify the identity of all non-owner retained salvage/rebuilt vehicles, assembled vehicles, or any vehicles referred by the Department of Licensing (DOL) prior to the issuance of a Washington registration or certificate of Title. In addition, the VIN Officer Supervisor oversees VIN Officers who assist WSP and allied law enforcement with the identification of suspected stolen vehicles and major component parts.

Requirements

Our new teammate will be able to:

• Supervise VIN officers in their region of the state.
• Provide leadership, mentoring and coaching to VIN Officers.
• Coordinate, assign, supervise, and direct VIN Officers who conduct VIN Inspections.
• Conduct in person, hands on training regarding basic VIN procedures, chemical processing, and vehicle identification.
• Assign and schedule detachment personnel to specific work assignments to maintain a comprehensive VIN Program.
• Cover shifts in VIN lanes when VIN officers are away from work because of illness, vacation or vacancy.
• Effectively communicate expectations, complete performance evaluations, and implement corrective action as needed.
• Respond to the public’s request for information, complaints, or questions through telephone calls, emails and face-to-face contact.
• Perform inspections of confidential vehicle identification numbers (VINs) to confirm vehicle identity and the authenticity of public VINs.
• Use hydraulic, pneumatic, electric and manual tools, die stamps and riveting tools to affix new VIN plates to appropriate vehicles.
• Conduct meetings with stakeholders in order to discuss potential issues, solve problems and help the VIN program grow.
• Oversee chemical and heat processing procedures to restore altered or obliterated VINs and oversee investigations of suspected stolen vehicles for follow up by law enforcement personnel.

Qualifications

Required Qualifications:

• High school diploma or GED equivalent.
• Experience working with pneumatic, hydraulic, and manual automotive tools.
• Ability to lift up to 25 lbs. regularly in the performance of daily activities.
• Willingness to maintain the highest level of confidentiality at all times in accordance with established law.
• Must possess a valid driver's license, or the ability to obtain one within 30 days of employment. Some travel is required based upon business needs and training
• A current cover letter is required.

Work Setting/Hazards:
Indoor and Outdoor. Exposure to workplace hazards is limited to those commonly found in government office environments. Workplace environment typical to mechanic style garage with sometimes performing job functions outside. Exposures to acid and base chemicals, oils, solvents, and slips, trips, and falls are possible. Hazards associated include overhead impact and falling items, crawling under vehicles and the operation of power tools.

Why work for the Washington State Patrol?

• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

Additional Information