PROGRAM MANAGER

Full Job Description

This position is located in the Office of Compliance (EXC), Division of Field Operations (CFI).

The Division is responsible for supporting other divisions and directorates in the agency by conducting investigations into incidents of death, injury, and/or potential harm involving consumer products.

The Division conducts inspections of firms importing, manufacturing, or distributing consumer products.

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service.

Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Qualifying specialized experience must demonstrate the following: GS-14: 1) Extensive work experience in designing, developing, analyzing, managing and implementing a comprehensive investigative compliance program; 2) overseeing productivity improvement, management controls, and long-range planning activities; 3) leading program development, program implementation, and/or project leadership; and 4) managing employee hiring, performance and conduct.

Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held.

Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position.

Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone.

If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet the qualifications for this position by the closing date of this announcement. Major Duties:

This position serves as the Deputy Director and assists the Director of Field Operations in carrying out the management and investigative mission of the division.

S/he is responsible for: Assisting the Director of Field Operations in providing managerial direction and leadership through subordinate supervisors to a staff of Product Safety Investigators.

Establishing priorities and assigning work to the investigative teams.

Ensuring strategies are well-developed and implemented effectively, and significant matters requiring management review are elevated. Developing procedures and policies to promote efficiency.

Working collaboratively with staff in other CPSC offices to promote the agency's mission.

Collaborating with other management officials to allocate resources needed to support the Division's activities.

Serves as a field automation systems expert, develops new ways of using technology to create efficiencies in field work. This vacancy is open to current CPSC agency employees only.

Please note: the location is CPSC Nationwide.