Program Coordinator II (Limited Term) - (Public Health - Social & Mental Health Programs)

Full Job Description

The City of Pasadena Public Health Department is seeking a Program Coordinator II to work within the Social and Mental Health Division to provide program oversight and operational support, including programmatic reporting, grant development and management, budget monitoring, and high-level supervision of care coordination, ensuring that each program participant receives appropriate and timely support.

Working with populations historically disenfranchised is a central mission of the position.

The Program Coordinator II will oversee the Pasadena Outreach Response Team (PORT) and United Mental Health Promoter (UMHP) programs, which address mental health and supportive services needs of individuals experiencing homelessness through case management, housing navigation, and by building the capacity of the larger community to better serve the homeless.

The position will also provide oversight and serve as the City liaison with the Gang Outreach Violence Interruption Services (GOVIS) program, which addresses lowering gang violence in the City of Pasadena through connection to services and mediation techniques.

IDEAL CANDIDATE

The ideal candidate will possess strong supervisory and organizational skills to effectively manage grant-funded program requirements in an extremely high paced work setting.

A major component of successful participant connection and program success derives from a candidate’s familiarity with cultural experiences of program participants.

Personal life experience with relevant issues is highly valued.

Strong verbal and written communication skills, along with the ability to collaborate and build partnerships with clients, grant funders, and community members is necessary for productivity and success.

This position is a limited-term grant-funded position with current funding through June 30, 2029. We are excited about serving our community and we hope you are too. Come join our team and grow with us!

Requirements

The major responsibilities for this vacancy are listed below. For more information, please review the Program Coordinator II job description.

• Plans, organizes, directs, and coordinates the activities of assigned programs, including case management and linkage to mental health care, substance abuse services, housing, and other community-based programs, as well as community outreach and education.
• Prepares and monitors budgets, including budgets involving grants, contracted services, and federal and state funding. Also, prepares and submits budget requests for grant programs; estimates future needs of the program in terms of personnel, equipment, supplies, and space.
• Consults with superiors on priorities and availability of funding and other sources; develops grant proposals and sustainability plans; monitors expenditures; may negotiate contracts with subcontractors.
• Assigns and coordinates work; evaluates performance of subordinates and recommends disciplinary action; addresses participant and public grievances, complaints, and concerns.
• Evaluates and supports grant program needs and develops an effective program; ensures program objectives are tracked and data entry accomplished, develops and implements policies and procedures within area of responsibility.
• Keeps current on federal, state and local laws, regulations, policies, and procedures that govern program operations; disseminates knowledge to staff and ensures compliance on a continuous basis.
• Assists in the recruitment and selection of staff, interns, and/or volunteers; represents the City in the community and at interdepartmental, interagency, and professional meetings.
• Leads case management teams to trauma informed practices and provides whole person care.
• Leads case conferences and other meetings to ensure progress on program goals; reviews program participants’ care and linkage plans and makes recommendations; reviews and approves applications for emergency financial assistance to prevent evictions and homelessness.
• Develops effective public participation strategies and activities and establishes effective working relationships with community groups or representatives, or agencies related to or affected by the activities of the assigned program.
• Makes presentations to community groups; participates on committees and task forces to interpret/exchange information and to ensure cooperation in achieving goals.
• Oversee staff scheduling and training for the daily field outreach and case management. Develops and implements operation protocols for field outreach and case management services.
• Performs related job duties as assigned.

Qualifications

COMPETENCIES

The following list represents the core competencies needed for success in this position.

• Managing Performance- Ensuring superior individual and group performance.
• Innovation - Imagining and devising new and better ways of doing things.
• Professional Integrity & Ethics - Displaying honesty, adherence to principles, and personal accountability.
• Strategic Perspective - Evaluating immediate actions in context of achieving long range objectives.
• Leadership - Guiding and encouraging others to accomplish a common goal.
• Professional & Technical Expertise- Applying technical subject matter to the job.

EDUCATION AND EXPERIENCE

Any combination of education and/or experience that provides the knowledge, skills, and abilities necessary for acceptable job performance would qualify.

Example combinations include: bachelor's degree in public health, public administration, social work, psychology, human services, or a closely related field and two years of professional experience managing a social service program.

DESIRABLE QUALIFICATIONS

• Applicants with experience working in trauma informed settings preferred.
• Lived experience or personal knowledge of homelessness is desirable.
• Bilingual Spanish/English proficiency is desired but not required.

SELECTION PROCESS

The selection process will consist of a training and experience evaluation, structured interview panel, and department- level interviews.

VACANCY INFORMATION

There is currently one full-time vacancy in the Social & Mental Health Division of the Public Health Department.

The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.

Candidates selected for this position are subject to a one year probationary work period. Black, Indigenous, People of Color, and LGBTQ+ are highly encouraged to apply.

Additional Information

Must have or obtain a Class C California driver's license and a satisfactory driving record, as they may be required for some assignments.