Program Analyst I

Full Job Description

Job Description
The Tax Commissioner is an elected Constitutional Officer responsible for every phase of collecting property taxes, from processing property homestead exemption applications through preparation of the digest, billing, accounting and disbursements.

Property taxes include those assessed on real estate, public utilities and ad valorem taxes on motor vehicles and mobile homes. These collections are disbursed to state, county, school and city governing authorities. As a tag agent for the State of Georgia, the Tax Commissioner is also responsible for the collection of all taxes, fees, and penalties for motor vehicles applicable under Georgia Code. The Tax Commissioner enforces all regulations mandated by the state.

The Tax Commissioner's Office is seeking a Program Analyst I to analyze and maintain property tax collection and homestead exemption systems. This is a professional level job where incumbents perform data audits and analysis, work procedure reviews, project management, and handle special projects. This Program Analyst position serves the Tax Commissioner’s Office by maintaining procedural documents, reviewing and approving property tax digest corrections, balancing batch property tax collections, and administering quality control programs. Team members in this role also provide support to managers and supervisors.

Essential Duties

• Learning work procedures throughout the Tax Commissioner's Property Tax Division to support projects, process redesign, and documentation
• Documenting process/procedures
• Developing and maintaining reports, data analysis tools, and dashboards
• Collecting and analyzing a wide variety of complex data and information
• Administers reporting processes; translates user requests into selection queries; writes programs for the retrieval of system information; performs system queries.
• Project management to facilitate, track and report special projects
• Reviewing and approving property tax digest corrections
• Administering homestead exemption programs and tax remittance processing
• Assisting in tax digest preparation
• Performing other duties of a similar nature

Other Job Requirements/Information

• Due to the sensitive nature of this position, a background check is required.

Grade
The grade for this position is 100. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Bachelor's degree in Accounting, Information Technology, Business Administration, or closely related field.
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

• 2-3 years of experience or achievement in project management or experience leading in a business/operational environment
• Ability to observe tasks or functions and create documented office policies, standard operating procedures, or training material
• Experience and achievement in auditing data or work procedures
• Strong business and technical writing skills
• Strong query writing skills
• Proficiency in applications such as SharePoint, MS Project, SSRS, SQL, and Power Bi
• Advanced skills in MS Office - more specifically Excel
• Strong analytical and reasoning skills

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.

Qualifications

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities.

We are committed to hiring those who share our dedication to making life better for our residents and business owners.

The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more.

The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

VisionGwinnett is the preferred community where everyone thrives! MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.

ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.

As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.