Program Analyst

Full Job Description

This position is under the Decision Support System (DSS) Site Manager/Coordinator, serves as a facility point of contact for retrieval and interpretation of system information.

The position is responsible for interfacing with the medical center staff in soliciting input data and auditing the final product.

The position synthesizes information gathered to support development of a DSS system reflective of medical center operations and responsive to the medical center's needs.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to; Performing monthly data processing tasks associated with the operations and maintenance of Austin Mainframe Decision Support System or equivalent; Identifying, analyzing, and recommending solutions to problems in organizational structure, staffing, administrative procedures, work processes, or workload distribution; Advising cost accounting theories, practices, methods, and techniques; Utilizing qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency and productivity of programs throughout the medical center; Preparing project papers and staff reports, and briefing managers to encourage understanding and acceptance of findings.

Recommendations can have a significant impact on medical center resources, and Assembling techniques and systems for retrieving data from individual records and medical center data sources.

You will be rated on the following Competencies for this position: Decision Making Organization Awareness Communication Analysis and Problem Solving Data Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The position 's work is primarily sedentary but may involve some walking, standing, bending, and carrying small items such as books and papers.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties include, but are not limited to: Collaborates with others to identify/clarify data needs, operationalize data elements, and format in a useful way.

Communicates with a wide variety of staff to gather and clarify information regarding DSS structure and mapping.

Communicates with staff at all levels of the organization and provides DSS training and education to staff. Performs monthly data processing tasks associated with the operations and maintenance of DSS.

Processes and audits data in the DSS system. Serves as staff support for data to major medical center committees.

Utilizes independent judgment and knowledge of established business principles, theories and practices. Make recommendations on appropriate changes to the DSS system.

Develops analytical tools to identify, format, and reduce data for analysis, to provide information to management in an easily recognized format, or to assist other analysts.

Adheres to current policies and procedures and maintains accurate records of processing activities.

Responsible for coordination of implementation, maintenance and training on DSS related tool or system. Responsible for oversight of DSS hardware.

Prepares reports and interprets and analyzes DSS reports for staff. Obtaining, interpreting and analyzing information from VISTA (electronic health record) and other Clinical source data.

Reviews and analyzes workload data, prepares analyses and presents recommendations. Work Schedule: Monday through Friday; 8:00am-4:30pm,; Subject to change based on the need of the facility.

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst/PD07325A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized