Physician Assistant/Clinical Contact Center - Virutal Care

Full Job Description

The VA Saint Louis Health Care System is seeking highly qualified candidates to fill a Physician Assistant position within VISN 15 Clinical Contact Center providing virtual urgent/primary care services to Veterans enrolled in VISN 15 providing virtual urgent/primary care services to Veterans enrolled in VISN 15.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Physician Assistant Basic Requirements Master's degree in any discipline or a bachelor's degree in any discipline with one year of experience as a Physician Assistant ~AND~ Successfully passed the PA National Certifying Exam (PANCE) (or are you in the process to taking the exam) ~AND~ Currently hold, or will hold, a full and unrestricted license to practice in a State, Territory, or Commonwealth of the United States or in the District of Columbia.

Preferred Experience: Delivering urgent care or emergency care services through virtual modalities; Clinical Care Center experience; Primary Care panel management.

Grade Determinations: 01-03, qualifications will be determined based on education and experience.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: More information can be found from VA Handbook 5019.

Major Duties:

VA offers a comprehensive total rewards package. The PA has advanced clinical knowledge and competency and is able to function in a variety of roles.

The PA has a scope of clinical practice in collaboration with a physician.

The PA functions as the professional leader of a PACT team or an interdisciplinary health care team with broad-based, clinical expertise in caring for patients with chronic and complex disease.

The PA possesses the administrative leadership necessary to promote interdisciplinary cooperation among the various disciplines.

The PA demonstrates ability to assess the patient clinically, analyzes needs and coordinates care in an effective and cost-efficient manner to assure total management of the patient's identified needs.

The purpose of the work is to provide the full range of assessment of needs, planning for care, teaching, and performance of routine and emergency procedures for primary care patients.

The work product directly impacts the successful completion of the clinic's mission by increasing the well-being of substantial numbers of eligible beneficiaries.

Routine duties include: Performing initial histories and physical examinations on outpatients. The supervising physician will review and countersign all admitting inpatient history and physical exams.

Providing ongoing outpatient for assigned patients. Screening outpatients to determine need for further care. Prescribing medications within defined scope of practice.

Ordering diagnostic studies such as laboratory tests, x-rays, electrocardiograms. Duties for Primary Care faculty include providing direct patient care in an outpatient setting.

There are also opportunities to engage in population health management and quality improvement projects. Prior training or clinical experience is preferred.

Provide virtual urgent care/primary care services Primary Care of a panel of primary care patients (male and female) Provide comprehensive assessment, diagnostic work-up and clinic intervention, including comprehensive patient assessment, health history, physical examination, and patient education to Veterans in the Primary Care team setting; outpatients include both scheduled and unscheduled Veterans.

Function as an integral part of a Primary Care multi-disciplinary team to coordinate, facilitate, and provide patient care and services.

Discriminate between normal and abnormal findings to establish a diagnosis and initiate appropriate response to emergency health problems.

Initiate appropriate referrals and consultations to other clinical services. Order and evaluate diagnostic tests as appropriate, recommend treatment and/or referral.

Validate the effectiveness of previously implemented medical treatment. Initiate, evaluate, and change orders for medications.

Include patient and family in planning care and establishing realistic measurable goals for health maintenance/improvement.

Record/document health appraisal information, clinical assessments, treatment decisions, plan of care, ongoing management and therapeutic outcomes, order medications, diagnostic tests and referral consultations where needed for every patient encounter; recording will be accomplished using the electronic comprehensive patient record system (CPRS), and will be completed on the day of the encounter.

Respond to computerized "alerts" indicating diagnostic test abnormalities and to health line requests from Veterans/family members on the day of receipt (weekends excepted).

Follow Performance Measure guidelines, including completion of clinical reminders in CPRS.

Access and timeliness standards; prescription order entry, National VA formulary requirements, and customer service standards.

Work effectively with patients, families, members of the multi-disciplinary team, and other staff.

Demonstrates flexibility in responding to clinic demands, adhere to personal and professional obligations and responsibilities, practice and maintain ethical standards, and sustain a work environment that is harmonious and customer service oriented.

Providers will act as surrogates for the patients of their colleagues when their colleagues are on leave/travel.

Work Schedule: Tour times may vary with 24 hour (including days, evenings, nights, weekends, holidays) coverage.

Compressed/Flexible: Not Available Remote: Position is remote work eligible and on an annual exemption. Remote exempted positions do not imply permanent remote work status.