Pharmacy Technician

Full Job Description

This position is for a certified pharmacy technician at the Central Texas Veterans Health Care System (CTVHCS).

Pharmacy technicians at this grade level are nationally certified by PTCB or NHA and can work autonomously, using independent judgement to perform a full range of duties at various locations of the pharmacy operation.

Pharmacy technicians above the full performance level mentor and train lower grade technicians in the practice setting.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: a. Citizenship. Be a citizen of the United States. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a). b.

Education or Experience. (1) None required.

(2) For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying.

The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level.

c. Certification.

For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: (1) Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT).

OR (2) National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT). d. Grandfathering Provision.

Pharmacy technicians employed in VHA on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.

For employees who do not meet all the basic requirements in this standard but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Employees may be reassigned, promoted up to and including the full performance (journey) level or changed to lower grade within the occupation but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions.

(2) Employees in an occupation that requires a licensure/certification/ registration only at higher grade levels must meet the licensure/ certification/registration requirement before they can be promoted to those higher grade levels.

(3) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.

(4) Employees who are converted to title 38 hybrid status under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.

(5) Employees initially grandfathered into this occupation who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

e. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S.

program by a private organization specializing in the interpretation of foreign educational credentials. f. Physical Requirements.

See VA Directive and Handbook 5019, Employee Occupational Health Service. g. English Language Proficiency.

Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements for appointment in paragraph 5, VA HR staff must use the following criteria to determine the appropriate grade assignment of candidates.

Pharmacy Technician, GS-07. (1) Experience. Candidates must possess one year of experience equivalent to the next lower grade level. (2) Certification.

For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: (a) PTCB as a CPhT. OR (b) NHA as a ExCPT.

(3) Knowledge, Skills and Abilities (KSAs).

In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work.

(b) Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent.

(c) Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers. (d) Ability to train developmental pharmacy technicians and students.

(e) Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution.

(f) Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases. (4) Assignments.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity and range of variety and be performed by the incumbent at least 25% of the time.

Pharmacy technicians at this level are nationally certified and can work autonomously using independent judgement to perform a full range of duties.

These pharmacy technicians mentor and train lower graded pharmacy technicians in the practice setting.

They assist advanced/ specialized pharmacy technicians and participate in performance improvement initiatives.

At this level, pharmacy technicians use independent judgement to perform the full range of duties in the pharmacy.

They also function as staff pharmacy technicians in various locations of the pharmacy, including pharmacy contact centers and other non-traditional pharmacy locations, with minimal oversight.

Preferred Experience: At least 1 year experience in an outpatient hospital/retail setting Experience with understanding Veterans Must have PTCB or ExCPT certification Use of Pharmacy Automation (i.e.

Script Pro, Innovations) Addressing customer needs through messaging services Use of VA Healthcare systems i.e.

VISTA, Cerner or CPRS Knowledge of Mission Act/Care in the Community Program Use of DOD Healthcare systems i.e.

CHCS/Genesis and AHLTA Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-7.

Physical Requirements: Moderate lifting, 15-44 pounds; Light lifting, under 15 pounds; Moderate carrying, 15-44 pounds; Light carrying, under 15 pounds; Reaching above shoulder; Use of fingers; Walking (2 hours); Standing (4 hours); Near vision correctable at 13" to 16" to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Ability to distinguish basic colors; Ability to distinguish shades of colors; Hearing (aid may be permitted); Emotional Stability Major Duties:

Total Rewards of a Allied Health Professional The incumbent is expected to accomplish all duties related to stocking, delivering, inventory, inspections, assembling ward orders, prescription assembly, sterile compounding, unit-dose drug packaging, dispensing, distribution, and any other function related to pharmaceutical practices.

The incumbent performs all duties under the supervision of a pharmacist or pharmacy technician supervisor and is expected to acquire and maintain a high degree of accurate productivity and performance.

Operational: Accurately interprets, fills, and prepares prescriptions and medication orders with appropriate medications and or medical supplies.

Maintains work areas in a clean and orderly condition by assuring that all stock and equipment are in assigned places and all shelves and counters are free of dust and debris creating optimal work areas.

This requires cleaning of shelves, equipment, refrigerators, etc.

Assures drugs and supplies are appropriately stored and secured according to USP, and VA guidelines, including the storage of high-risk, look a-like sound a-like, hazardous, controlled substances, corrosive chemical, flammable liquids, and refrigerated items.

Receives, checks, rotates, and places in stock all items received from pharmacy procurement section and identifies and reconciles any discrepancies to assure correct items have been received.

Utilizes automated dispensing equipment available to the pharmacy staff following all safety and QA procedures. Reports automation malfunctions timely to the supervisor as appropriate.

Records expiration dates in the automatic prescription dispensing system upon receipt.

Performs monthly inspections of assigned areas to ensure proper storage of medications and soon-to-expire drugs are removed. Completes inspection reports in compliance with regulatory requirements.

Reconstitutes oral or external medications (non-sterile) without a second review. Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution.

Identifies basic therapeutic problems, such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention.

Assists in training, mentoring, and orientation of new staff technicians, interns, and students.

Assumes an active role in the overall pharmacy training program consisting of students, externs, interns, residents, and professional and nonprofessional staff members.

Demonstrates the ability to work under a variety of circumstances to maximize group productivity and quality.

Understands and utilizes VA computer programs to support the pharmacy operations and processes. Performs duties of all lower grade technicians as needed.

Participates in performance improvement initiatives for pharmacy. Assists in quality improvement activities by participating in assessment and action teams that will improve service as assigned.

Assists higher level technicians as needed.

Maintains national certification with PTCB or ExCPT May be assigned to work in other areas of pharmacy service as deemed necessary by the Chief, Pharmacy Service or appropriate supervisor.

Inpatient Pharmacy Activities: Sterile Product Compounding Unit Dose Medication Management Automatic Replenishment/Supply Outpatient Pharmacy Activities: Prescription Preparation Window Pick-up Mail Packaging Automatic Replenishment/Supply Work Schedule: Rotating Shifts - Monday through Friday, 7:30 am - 5:00 pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases.

When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position.

Functional Statement #: 50536-F/Pharmacy Technician Permanent Change of Station (PCS): Not Authorized